Description
**Description:**
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At SKLUM, we are a digital company with a young team (in attitude, regardless of our birth dates — long live eternal twenties!), passionate about the good life and positive vibes, aiming to bring the latest home décor trends to every household.
To build this team, our commitment is to attract, retain, and develop top talent in a multicultural environment dedicated to diversity and equal opportunities.
We are looking for a **Commercial Administrator**, whose main responsibilities would be as follows:
* Confirm and ensure that all returns and refunds comply with the company’s established requirements.
* Invoice approved return delivery notes.
* Process returns and refunds across the various payment platforms used by the company.
* Identify and resolve any discrepancies in accounting records related to refunds and returns.
* Manage and resolve disputes related to refunds and returns, and investigate each case to implement necessary corrective actions.
* Send payment confirmations and related communications to customers and internal teams as required.
And because what matters most to us is you, we offer many benefits:
* Supervised physical training classes.
* Nursery and summer camp services.
* Health insurance.
* Cafeteria.
* Additional discounts on our products.
Join our dream — join the Sklum Team!
**Requirements:**
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* Higher vocational training in Administration and Management.
* Minimum 1 year of experience in similar positions.
* Intermediate level of Excel.
* At our company, we firmly commit to ensuring full equal opportunity for all employees, building an inclusive and equitable workplace. We value every employee for their talents, skills, and contributions, irrespective of race, religion, color, origin, gender, sexual orientation, age, marital status, or disability.