Description
**Description:**
----------------
We are currently seeking a **2nd Maître** to join the team at Tágara Restaurant. At Abama, we value excellence and attention to detail, and we are looking for someone who shares our passion for hospitality and guest satisfaction.
If you have prior experience in this role and are seeking an opportunity to grow professionally within a dynamic and rewarding work environment, we would love to meet you! Join our team, where every day presents an opportunity to create and promote unique experiences for our guests.
**Responsibilities:**
* Coordinate service among kitchen, bar, and dining area to reduce waiting times.
* Manage reservations, table turnover, and dish dispatch.
* Ensure compliance with quality standards and protocols.
* Resolve and record incidents and complaints.
* Train, evaluate, and motivate the team.
* Optimize resources, schedules, and service processes.
* Coordinate with other departments to resolve operational issues.
**Competencies and required profile:**
* Ability to motivate teams
* Sales skills
* Knowledge of wines or Sommelier studies
* Excellent communication and empathy
* Adaptability to change
**Requirements:**
---------------
* Minimum 1 year of experience as 2nd Maître or Section Head in an à la carte restaurant within a 5-star hotel
* High-level English and Spanish (C1). Intermediate-level (B2) German or French will be valued.
* Intermediate Excel proficiency.