3DExperience Support

Description

Job Summary: We are seeking a 3DExperience Support & Configuration Specialist to perform analysis, configuration, and advanced support of the platform, manage incidents, and optimize processes. Key Highlights: 1. Join an international team passionate about 3DExperience 2. Collaborate with experts worldwide in Digital Continuity & Manufacturing 3. Access to a wide range of training programs and tailored career development plans Madrid 3DExperience Support Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world’s most innovative companies unlock their potential and contribute to a better future. From autonomous vehicles to life-saving robots, our digital technology and software experts think beyond convention, delivering unique R\+D and engineering services across all industries. Capgemini Engineering’s Digital Continuity \& Manufacturing (DC\&M) team specializes in delivering strategic solutions for the digitalization of engineering and industrial processes, ensuring digital continuity throughout the entire product lifecycle—from design to maintenance. We focus on optimizing operational efficiency and driving innovation through the integration of advanced technologies such as automation, industrial IoT, and digital twins, helping enterprises adapt rapidly to market demands and maintain a competitive edge. Are you passionate about the 3DExperience ecosystem and eager to join an international team? We are looking for a 3DExperience Support \& Configuration Specialist focused on analysis, configuration, and advanced platform support. Your main responsibilities will include: * Managing and tracking incidents and tasks related to the 3DEXPERIENCE platform (SLA-driven). * Receiving, performing functional analysis, and diagnosing errors in 3DX modules. * Performing basic configuration of functionalities, roles, rules, and processes within the 3DExperience environment. * Supporting users in design processes, change management, configuration, and PDM/PLM workflows. * Continuously monitoring the IT landscape associated with 3DX. * Creating, updating, and maintaining technical and operational documentation. * Reporting KPIs and proposing improvements. Requirements: * Solid knowledge of *3DEXPERIENCE* (3DX). * Preferred: experience in component design, change management, configuration, and *PLM* processes. * Initial experience in technical support or application support. * Basic knowledge of PDM/*PLM*. * Experience with monitoring tools. * General knowledge of operating systems and tools such as MS Office, Google Suite, JIRA/Confluence. * Interest in IT environments, analytical ability, customer orientation, fluent communication, and technical curiosity. Languages: * High level of English, C1 preferred. * High level of German is also valued. Candidates holding a disability certification will be positively considered, in line with our inclusion and diversity policy. We welcome all applications. We offer an extensive portfolio of training opportunities—both in-person and online—including certifications. Even if you do not meet 100% of the desired qualifications, we would love to meet you! Our commitment to inclusion and equal opportunity is reflected in our Equal Opportunity Plan and Code of Ethics, which guarantee professional development for employees and fair selection practices in a discrimination-free environment—regardless of ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion, or any other personal, physical, or social circumstance. **What can we offer you?** An international Digital Continuity \& Manufacturing community where you can collaborate with experts from around the world. A personalized career development plan and tailored training programs. Access to over 400 internal training courses and platforms such as Coursera, Udemy, Pluralsight, Harvard Manager Mentor, among others. Language training in English, French, and German via Education First (EF). **Why Capgemini?** Capgemini is a global leader in transforming clients’ businesses by harnessing the full power of technology. Guided by our purpose—to create an inclusive and sustainable future through technology and the energy of those who build it—we are a responsible and diverse company, an international leader in IT and engineering services with over 360,000 professionals across 50+ countries. With a strong 55-year heritage and deep industry expertise, clients trust Capgemini to address their full business needs—from strategy and design to operations—powered by the fast-evolving worlds of cloud, data, AI, connectivity, software, platforms, and digital engineering. The Group reported global revenues of €22 billion in 2022. Rewrite your future. Join the team! www.capgemini.com/es\-es \#LI\-NP1 Ref. code 422805\-es\_ES Posted on 20 Feb 2026 Experience level Experienced Professionals Contract type Permanent Location Madrid Business unit Engineering and R\&D Services Brand Capgemini Engineering Professional communities Products \& Systems Engineering