CUSTOMER SERVICE

Description

Summary: We are seeking a Customer Service representative to provide comprehensive client management support and ensure agile, efficient, and high-quality service, handling client communications, orders, and documentation. Highlights: 1. Telephone and email support for clients 2. Order, quotation, and invoicing management 3. Commercial meetings and sales updates An industrial company experiencing strong growth, in collaboration with Commonsense, is selecting a Customer Service representative to join its team, tasked with providing comprehensive client management support and ensuring agile, efficient, and high-quality service. **The selected candidate will be responsible for:** * Providing telephone and email support to all assigned clients * Keeping sales information up to date * Accurately entering proformas, quotations, orders, and delivery notes into the system * Invoicing orders from clients and distributors * Assisting clients and distributors in resolving any queries * Properly archiving documentation * Attending commercial meetings **What do we offer?** * Immediate incorporation * Temporary contract for 6 months (substitution) * Committed and collaborative team * Flexible working hours **What are we looking for?** * Education in Business Administration and Management, International Trade, or similar field * Essential fluency in English and French; additional languages are an advantage * We seek a dynamic, organized professional with strong prioritization skills and clear client orientation