Job Summary: A leading logistics company is seeking an Operational Controller to manage operations, ensure compliance, and improve processes in Valencia. Key Highlights: 1. End-to-end operations management and coordination of logistics processes. 2. Analysis of KPIs and proposals for operational improvement. 3. Support to business units and resolution of operational incidents. A leading logistics company is seeking an Operational Controller for its offices located in Valencia. **Responsibilities**: * Management of waivers and coordination of the operational process; operational documentation and tracking. * Ensuring appropriate tools are in place to support smooth operational execution according to plan. * Monitoring forecasts and supervising their progress, identifying deviations and reporting them. * Verifying compliance with requirements and procedures. * Drafting operational documents, manuals, and procedures. * Monitoring and reviewing operational incidents. * Assisting in resolving operational incidents and preventing recurrence by adjusting operational procedures or defining critical control points. * Analyzing operational KPIs, identifying deviations, and proposing improvements. * Supporting business units and enhancing operational performance. **Requirements**: * Degree in International Trade or related field * Advanced Excel skills * High-level English proficiency * Willingness to learn and strong analytical capability * Structured and organized approach Employment type: Full-time Work location: On-site