EVENT MANAGER

Description

Job Summary: Thompson Sevilla is seeking a passionate Event Manager who delivers unique experiences, leads the team, and coordinates events from planning through closure, ensuring client satisfaction. Key Responsibilities: 1. Manages luxury events from planning through closure. 2. Leads and develops a team of Coordinators and Executives. 3. Collaborates with various departments to ensure seamless execution. Summary Join the Thompson Sevilla Team! Be captivated by a luxury lifestyle experience. Who We Are: Thompson Sevilla is the meeting point between Sevillian culture, contemporary art, and luxury lifestyle. Here, we live our purpose: “We care for people so they can be their best”. This means we care for you so you can grow, learn, and give your best every day. Because at Thompson Sevilla, people are at the heart of everything we do. We believe in the power of belonging and in building a culture of care where every talent feels part of a family. Additionally, Hyatt has been named to the Fortune 100 Best Companies to Work For list for over 10 years, reflecting our commitment to inclusion, wellbeing, and talent development. Your Mission We are looking for an Event Manager to join our team. If you are passionate about delivering unique experiences, this is the place for you. What Will You Do Daily? * Provide administrative support to the Sales and Events team, ensuring efficient information management. * Plan, organize, and oversee all operational aspects of events, from the first interaction through to closure. * Serve as the primary point of contact for clients and agencies, ensuring clear and personalized communication at each stage. * Coordinate with all internal departments (F\&B, Kitchen, Housekeeping, Front Office, Maintenance) to guarantee smooth execution. * Monitor and update the weekly forecast jointly with the Sales Director, tracking goals and defining commercial strategies to achieve them. * Prepare budgets, manage costs, and ensure profitability for each event, including invoicing and collections. * Lead and develop the team of Coordinators and Executives by assigning tasks, training on standards, and ensuring process compliance. * Monitor potential, provisional, and lost business; conduct post-event analysis and propose improvements. * Ensure accurate information management in systems (Opera, Envision, Reserve) and adherence to SOPs and regulations. * Attend tastings, inspections, and key events to ensure client satisfaction. * Coordinate customer payments via bank transfer or credit card, ensuring timely settlement, account closing for invoicing, and commission processing for agencies, where applicable. * Participate in the Duty Roster (operational on-call/shift responsibilities). Qualifications What Would We Like You to Bring? * Bachelor’s degree in Business Administration, Tourism, Hospitality, or related field. * Advanced level of English and Spanish (C1\). * Minimum 4\-6 years of experience in event management within luxury hotels, including at least 2 years in a leadership role. * Knowledge of the MICE market and negotiation skills. * Advanced proficiency in Opera system and event management tools. * Competencies: leadership, organization, communication, attention to detail, and ability to work under pressure. And What Can We Offer You? We are proud to care for our team, offering benefits that truly make a difference. * Your development is our priority—thus, we provide continuous training programs and opportunities for internal and international mobility. * Enjoy complimentary stays at our hotels worldwide and experience Hyatt firsthand. * Because inclusion and respect are core to our identity, we are proud to be a workplace where diversity is not only respected but celebrated. We believe in equal opportunity and equity as foundational pillars of our culture. * Once a year, we gather with our talents to celebrate having the best team. * Through our Hystar program, the team votes every semester for the Star Talent who inspires colleagues. * Because wellbeing is one of our core values, we support you with Wellhub, psychological support, and more. * You will enjoy a competitive benefits package designed to care for you and recognize your contributions, including exclusive discounts at our outlets and select nearby retailers. We welcome you: We know many people only apply when they meet all job requirements. If you feel inspired to advance your career—go ahead and apply! We would love to consider your experience and explore how you could help us make Hyatt even better! We are an equal opportunity employer. We do not discriminate on the basis of race, gender, sexual orientation, religion, disability, or any other protected characteristic. In alignment with Hyatt’s values, we put people at the center of everything we do, value diversity, and foster an inclusive environment where everyone can grow, contribute their talent, and feel respected. \#CareConnectsUs \#Hyattcareers \#WorkatHyatt