Description
Job Summary:
We are seeking personnel to manage domestic and international orders and provide customer service, resolve non-technical issues, and promote products.
Key Responsibilities:
1. End-to-end order management and customer service
2. Resolution of non-technical inquiries and issues
3. Maintenance of order information files
We are seeking personnel to manage orders and customer service in Gandia (Valencia). Tasks include receiving, registering, and tracking domestic and international orders and purchase orders. This also includes responding to inquiries via telephone or email, resolving non-technical issues, and maintaining order information files. Products or services are promoted without sales pressure, and debit and credit notes are processed.
Working hours are from 08:00 to 16:30, with an annual gross salary of 25\.000 euros. Proficiency in MS Office, especially intermediate-level Excel, is required.
The contract is temporary and full-time.
**Experience:**
Minimum of 48 months
**Languages:**
**ENGLISH (READING:** B2 — advanced WRITING: B2 — advanced SPEAKING: B2 — advanced)
**Formal Education:**
HIGHER TECHNICAL DIPLOMA in Administration and Finance
HIGHER TECHNICAL DIPLOMA in International Trade