Gaming Hall Operator

Description

Job Summary: We are seeking a professional to manage our gaming hall, ensuring excellent customer service and regulatory compliance. Key Highlights: 1. Professional and approachable customer service in the gaming hall. 2. A professional environment focused on security. 3. Opportunities for internal growth. We are looking for a responsible, customer-oriented individual to manage customer service and ensure the smooth operation of our gaming hall, guaranteeing regulatory compliance and an outstanding experience for our customers. **Main Responsibilities** * Provide in-hall customer service, resolving inquiries with professional and approachable conduct. * Control access and verify legal requirements (age, identification, capacity). * Perform basic supervision of gaming machines and report incidents. * Cash management: handling payments, change, and cash control. * Monitor compliance with regulations and respond to incidents. * Assist with opening, closing, and maintaining order on the premises. **Requirements** * Customer service experience (experience in gaming, hospitality, or retail is preferred). * Strong communication skills and ability to manage conflicts. * Basic cash-handling and computer skills. * Availability for rotating shifts (including weekends). **Preferred Qualifications** * Training in customer service. * Observational skills and ability to detect risky behaviors. * Teamwork and proactivity. **We Offer** * Permanent contract and competitive salary. * Initial and ongoing training. * A professional environment focused on security. * Opportunities for internal growth.