Gaming Hall Operator

Description

Job Summary: We are seeking a responsible, customer-oriented professional to manage and supervise the operations of a gaming hall, ensuring an excellent customer experience. Key Highlights: 1. Professional and approachable customer service in a gaming hall. 2. Comprehensive management of the gaming hall, cash handling, and regulatory compliance. 3. Opportunities for training and internal career growth within a professional environment. We seek a responsible, customer-oriented individual to manage customer service and ensure smooth operations of our gaming hall, guaranteeing regulatory compliance and an outstanding experience for our customers. **Main Responsibilities** * Customer service in the gaming hall, resolving inquiries with professionalism and approachability. * Access control and verification of legal requirements (age, identification, capacity). * Basic supervision of gaming machines and reporting of incidents. * Cash handling: collections, change issuance, and cash control. * Monitoring regulatory compliance and responding to incidents. * Support during opening, closing, and maintaining order on the premises. **Requirements** * Experience in customer service (experience in gaming, hospitality, or retail is advantageous). * Strong communication skills and ability to manage conflicts. * Basic cash-handling and computer literacy. * Availability for rotating shifts (including weekends). **Preferred Qualifications** * Training in customer service. * Observational skills and ability to detect risky behaviors. * Teamwork and proactivity. **We Offer** * Permanent contract and competitive salary. * Initial and ongoing training. * A professional environment focused on security. * Opportunities for internal career advancement.