Systems Quality Technician

Description

Description **Systems Quality Technician.** Sesé is the partner of companies seeking comprehensive, digital, sustainable, innovative, and efficient solutions for their supply chain. We are convinced that absolute commitment to all our customers, collaborators, and employees; innovation in processes; and partnerships among companies and industries will drive the change needed by our sector, society, and the planet. We are a team of over 14\.700 professionals across more than 18 countries who strive daily to deliver the best service to our customers. Our values—particularly commitment, trust, flexibility, passion, and responsibility—drive us forward. **What are we looking for?** We are seeking a Systems Quality Technician to join our People team at the Martorell Logistics Services headquarters, Workshop 12\. In your day-to-day role, you will be responsible for carrying out the activities necessary to develop and/or ensure compliance with the Quality Management System, guaranteeing product/material/service quality while meeting customer requirements in the automotive sector. What will your responsibilities be? * Provide support in developing the management system when required. * Identify or assist in identifying risks associated with the management system and implement necessary actions to mitigate or eliminate such risks. * Record both internal and external complaints (from customers and/or suppliers), respond to these complaints, provide other requested information, and track them accordingly. * Lead action plans arising from nonconformities, customer complaints, or improvement opportunities, performing root cause analysis using quality tools (e.g., 8D, 5P, Ishikawa) and implementing necessary corrective and preventive actions (e.g., production hold, quality wall, etc.) to ensure continuous system improvement and compliance with customer requirements. * Conduct or assist in the technical evaluation of internal complaints, analyze internal rejection indicators, and coordinate multidisciplinary teams tasked—with PDCA planning and follow-up—to reduce complaint numbers and improve such indicators. * Support the launch and validation of new projects assigned to the center(s). * Ensure compliance with management system policies through training and awareness initiatives, guaranteeing standardized and group-aligned work practices across personnel. * Ensure proper identification of applicable legal requirements for the organization and compliance therewith at centers under your responsibility. * Maintain up-to-date management system documentation to ensure adherence to group standards and customer requirements. * Promote awareness regarding product respect, customer focus, and service quality. Requirements What requirements must you meet? * Knowledge of reference standards: ISO 9001, 14001, IATF, VDA 6\.3, TISAX. * Knowledge of Quality, Environmental, and Occupational Health and Safety Management Systems. * Languages: English; German is an asset. * Two years of experience in a similar position, preferably within the industrial and/or logistics services sector. * VISIO * OFFICE (Word, Excel, Power Point, Access) What do we value? * Management and planning capability. * Initiative, dynamism, and proactivity. * Willingness to travel.