NATIVE/BILINGUAL SPANISH TELEOPERATOR

Description

Job Summary: We are seeking a Teleoperator to schedule appointments for a hearing aid company, making cold outbound calls. Key Highlights: 1. Comprehensive training and periodic sessions for professional development 2. Unique work environment with sea views 3. Commitment to equal opportunities and equity WHO WE ARE Konecta is a global leader and innovator in customer management services, business process outsourcing, and digital outsourcing, with 120\.000 passionate employees working across 30 languages on 4 continents and in 26 countries. Focused on the unique needs and opportunities of each industry sector, Konecta offers a comprehensive suite of integrated customer management solutions—including acquisition, retention, customer service, technical support, and collections—all built upon a sustainable business model. These services are supported by a world-class portfolio of expertise covering customer experience and process management, digital solutions, and cutting-edge technologies. Headquartered in Madrid, Konecta generates global revenues of €2\.000 million and serves over 500 clients, including some of the largest telecommunications, energy, banking, mobility, retail, and e-commerce companies. MISSION OF THE POSITION Teleoperator conducting cold outbound calls to schedule appointments for a hearing aid company. Temporary contract for 2 months, from June 29 to August 31 Full-time, 39 hours per week Monday to Friday From 9:00 AM to 5:00 PM RESPONSIBILITIES: * Native or bilingual proficiency in Spanish. * Customer orientation and empathy * Adaptability, responsiveness, and problem-solving ability * Flexibility * Commercial mindset * Interest and attention * Active listening * Resilience under pressure WHAT WE OFFER A fixed salary \+ incentives of up to €200 per month A comprehensive training program, along with periodic training sessions to support your professional development. An exceptional office location offering a unique work environment with stunning sea views. Attractive benefits: access to a discount portal offering a wide variety of experiences, as well as discounts on private health insurance. We are an organization committed to gender equality and firmly advocate for equity across all our positions. Native or bilingual proficiency in Spanish. Customer orientation and empathy Proactive attitude and problem-solving orientation