Description
**Why we are opening this position**
The company has grown, and so has the workload of the Human Resources department: more people, more processes, more job postings, and more performance evaluations to coordinate. We need more hands to continue doing it well, which is why we are bringing a new person onto the team.
**What you will do**
* Coordinate end-to-end performance evaluation cycles: scheduling, platform configuration, distribution, follow-up, and closure — across corporate stores, franchises, and other departments.
* Review evaluation results and develop individual development plans for evaluated employees.
* Collaborate with the Training department to track completed courses and contribute to designing future skill-based training programs.
* Provide recruitment and selection support during peak periods: posting job openings, screening resumes, conducting initial phone interviews, and coordinating interview schedules with stores.
* Maintain tracking dashboards, reports, and KPIs for the HR area, and support daily departmental operations.
**What your day-to-day looks like**
This is a highly people-oriented role: you will accompany employees through their performance evaluations and development plans, and often serve as the first point of contact for candidates interested in joining us.
It also involves desk-based tasks: meeting deadlines, working with spreadsheets, tracking key dates, requesting missing information, responding to emails, and managing multiple concurrent processes.
**What we are looking for**
* Medium or higher-level vocational training qualification (FP I or FP II). Degrees in Psychology, Psychopedagogy, Pedagogy, Law, or Business Administration and Management are especially valued.
* Experience or knowledge in administrative and operational management: from day one, you will handle data, deadlines, and documentation.
* Intermediate-to-advanced Excel skills and fluency with Google Workspace.
* Basic-to-intermediate English proficiency.
* Familiarity with CeX store operations.
* Willingness to travel to headquarters once per month.
**What we offer**
* Hybrid work arrangement
* Agreed salary range
* Training and onboarding support from day one
* **A role with career progression:** You will start with team support and progressively assume greater technical responsibility and autonomy.
Are you ready to join HR?