TECHNICAL TRAINER AND TECHNICAL SUPPORT SPECIALIST

Description

Job Summary: We are seeking a proactive and solution-oriented Technical Trainer and Technical Support Specialist to deliver technical training and provide incident support for lifting equipment. Key Highlights: 1. Integration into a growing company with a family-oriented and close-knit culture 2. Personal and professional development backed by 50 years of experience 3. A close-knit and family-like working environment At DUPLEX Ascensores, we are looking for a Technical Trainer and Technical Support Specialist to join our Technical Office team at our headquarters. If you are a proactive and solution-oriented individual eager to join a company in full expansion—yet one that retains the family-oriented and close-knit spirit of its origins—this is your opportunity! Who Are We? At DUPLEX, we specialize in the maintenance, installation, modernization, and manufacturing of elevators, lifts, stair lifts, escalators, and garage doors. Since our inception, we have upheld a firm commitment to improving people’s quality of life and building a brand that is approachable and deeply committed to our customers. With 50 years of experience in the lifting industry, DUPLEX offers a culture and set of values that enable both personal and professional growth. We operate across 22 provinces in Spain, maintain over 36\,000 units, and employ more than 600 professionals. What Will You Do Daily? Train and develop technical and office staff. Diagnose and provide technical support for all types of incidents involving lifting equipment, with particular focus on multi-brand control systems and applied electronics—ensuring technical excellence and safety in every intervention. What Are We Looking For In You? **– Education:** Degree in Engineering or Higher Vocational Training in Electricity/Electronics, with proven experience. – Advanced proficiency in Microsoft Office. – Extensive experience in the lifting industry. **– Specific Knowledge:** Mastery of multi-brand control systems; advanced interpretation of electrical, electronic, and mechanical schematics. – Demonstrable experience delivering technical training. – Excellent communication skills and public speaking ability. What Does DUPLEX Offer You? – Permanent full-time employment contract and job stability. – Flexible compensation plan with tax advantages, including comprehensive medical insurance, meal vouchers, transportation allowance, and childcare support. – Working hours: Monday–Thursday, 8:00–17:30; Friday, 8:00–15:00. – Summer intensive schedule. – Hybrid work model available after six months with the company, allowing one full remote workday per week or two remote afternoons. – Immediate integration into a nationally expanding company. – Joining a team characterized by a close-knit and family-like atmosphere. Where? – Madrid, Community of Madrid.