Job Summary: We are looking for a dynamic, multitasking individual to provide technical customer support in the security sector, eager to learn and professionalize. Key Highlights: 1. Dynamic and professional work environment 2. Growth and development opportunities in security 3. Continuous training and professional support **Join Our Team!** Are you a dynamic person capable of handling multiple tasks across various platforms? Are you eager to work, learn, and professionalize in the security sector? We’re looking for you! * Receiving and making calls from customers and company technicians. * Resolving incidents, escalation, and follow-up * Prior experience in telephone-based technical customer support or in a CRA (mandatory). * High school diploma, undergraduate degree, or higher education studies. * Experience in IT, telecommunications, and/or electronics. * User-level computer skills (Word, Excel, email). A proficiency test will be administered. * Availability to work at our Vicálvaro office \- (C/Columba 15, 28052\) * On-site work * Shifts: 11:00–20:00 (one-hour break) or 16:00–00:00 **What We Offer:** * A dynamic and professional work environment. * Growth and development opportunities in the security sector. * Continuous training and support for your professional development. **Don’t miss this opportunity! Send us your CV and join our team to grow together in the exciting world of security.**