Description
**Job Requirements**
**Brief Project Description:**
**1\. What does the project involve?**
Specialized service for administration, evolution, and technical support of the Moodle e-Learning platform to strengthen training for tourism sector professionals in key areas such as innovation, quality, accessibility, governance, and sustainability—thereby increasing the reach, quality, and effectiveness of the training catalog.
**2\. Is there an existing team?**
No.
**Responsibilities**
* Advanced Moodle configuration and administration: course, category, user, group, enrollment, role, permission, activity/course completion, and grading management.
* Management, uploading, updating, validation, and quality control of digital content, including SCORM 1\.2/2004 packages, H5P resources, multimedia resources, and course structures.
* Installation, evaluation, configuration, updating, and maintenance of Moodle plugins, ensuring compatibility with the platform and service requirements.
* Technical support and resolution of incidents related to access, performance, activities, SCORM/H5P content, compatibility, and user experience.
* Integration of Moodle with external systems, including SSO, connection with SICTED or other SEGITTUR systems, user import/export, and process automation.
* Development and customization within Moodle using PHP, Moodle APIs, blocks, local plugins, web services, and custom functionalities.\n* Design, implementation, and evolution of pages, front pages, sub-homes of the campus, themes, blocks, and layout elements within the Moodle environment.
* Exploitation of native Moodle data, generation of tracking reports, basic usage analytics, learner tracking, monitoring, and grading.
* Technical support to instructional design teams, training managers, content authors, and departments involved in managing training programs.
* Technical supervision, review of deliverables, task prioritization, and assurance of best practices in Moodle development and maintenance.
**Work Experience**
**Minimum and Mandatory Requirements**
**Qualifications**
* University degree, Engineering, Bachelor’s degree, or equivalent in Information Technologies, Computer Science, Telecommunications, Education, Digital Communication, or related disciplines.
**Requirement 2**
**Experience**
* Minimum of 4 years’ experience in projects involving digital training platforms, LMSs, and e-Learning environments.
**Minimum required: 4 years**
* Experience in administration, operation, or support of Moodle platforms.
**Minimum required: 3 years**
* Experience in advanced Moodle administration: users, roles, permissions, themes, enrollments, completion, tracking, and grading.
**Minimum required: 2 years**
* Experience in publishing and maintaining SCORM content.
**Minimum required: 2 years**
* Experience in Moodle development and customization (PHP, Moodle APIs, blocks, local plugins, web services, custom functionalities, etc.).
**Minimum required: 2 years**
* Experience in integrating Moodle with external systems, SSO, user import/export, and process automation.
**Minimum required: 2 years**
* Experience in database management (MySQL/PostgreSQL) and query optimization.
**Minimum required: 2 years**
**Desirable/Additional Requirements**
**Qualifications**
* Official Moodle Administrator certification or equivalent.
* Official Moodle Educator certification or equivalent.
* Master’s/Postgraduate degree in e-Learning, Educational Technology, or digital training platforms.
* Microsoft Azure certification related to platform administration, data integration, or data analytics applicable to this service.
* Experience in advanced Moodle administration: users, roles, permissions, themes, enrollments, completion, tracking, and grading.
**Desirable: 6 years**
* Experience in publishing and maintaining SCORM content.
**Desirable: 6 years**
* Experience in Moodle development and customization (PHP, Moodle APIs, blocks, local plugins, web services, custom functionalities, etc.).
**Desirable: 6 years**
* Experience in integrating Moodle with external systems, SSO, user import/export, and process automation.
**Desirable: 6 years**
* Experience in database management (MySQL/PostgreSQL) and query optimization.
**Desirable: 6 years**
* Experience with Articulate 360 for creating, maintaining, and publishing SCORM content.
**Desirable: 3 years**
* Experience in analytical exploitation, dashboards, and advanced reporting based on Moodle data.
**Desirable: 3 years**
* Experience in integrating Moodle with Power BI, Azure, CRM, corporate systems, or identity platforms.
**Desirable: 3 years**
* Experience in technical coordination of Moodle platform development, maintenance, or evolution teams.
**Desirable: 3 years**