**Title:** COMMERCIAL PERFORMANCE MANAGER **Date:** Oct 24, 2025 **Location:**Madrid, M, ES, 28079 Our company We are the largest Spanish airline and a leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is always to be the best travel option for our customers and to ensure they feel that their safety—and the quality and experience of their journey—are our top priorities. In addition to our airline business, aircraft maintenance is one of our complementary businesses. At Iberia, we value professionals who serve as role models for customers—and also within their teams. We expect all new hires to exemplify these behaviors. Your role: As Commercial Performance Manager, you will be responsible for identifying trends and deviations in commercial performance, proposing corrective actions, and coordinating their implementation across various departments and stakeholders. Additionally, you will play a key role in commercial data management and governance, driving consistency, transparency, and quality of information used in decision-making. Responsibilities/Functions: * Monitor commercial results, ensuring early detection of sales performance deviations, conducting root-cause analysis, and defining and implementing corrective actions. * Coordinate the commercial tactical agenda, ensuring alignment across company departments to implement defined actions for correcting performance deviations. * Conduct business planning and budgeting exercises, cascading revenue and profitability targets down to routes and sales channels. * Translate data into actionable insights and performance indicators via dashboards, reports, and metrics to facilitate performance management. * Collaborate with Data and Transformation teams to ensure commercial information quality, consistency, and accessibility. Your challenges: * Promote effective communication and alignment between commercial departments and support teams (Data, Strategy, Finance, IT). * Lead continuous improvement initiatives, optimizing analytical processes, reporting tools, and planning methodologies. * Serve as the reference point for commercial performance analysis, fostering a data-driven culture and informed decision-making across the organization. * Work with our international partner airlines to reach consensus on reasons for commercial performance outcomes or future objectives. Your qualifications: * University degree (preferably in Engineering, Mathematics, Statistics, Economics, or related fields). * Minimum 5 years’ experience in commercial or performance analysis environments, preferably in the aviation sector. * Experience managing cross-functional projects and coordinating multiple stakeholders. * Experience in cross-departmental project management and coordination among multiple collaborators. * Experience managing teams. * Strong interpersonal skills, including effective communication, teamwork, cross-functional leadership, and a mindset focused on continuous improvement, influence, and impact. * Strong analytical skills, attention to detail, and a results-oriented mindset. * Minimum upper-intermediate level of English. Talent at Iberia: We value professionals who serve as role models for customers—and also within their teams. We expect all new hires to exemplify these behaviors. * **We are one and diverse**: You work collaboratively, openly, and cohesively toward a shared objective in a diverse and inclusive environment. * **We bring heart and passion**: You make things happen by fully engaging in everything you do. * **We reinvent tomorrow**: You seek fresh, innovative ideas to solve problems. * **We connect with our customers and colleagues**: You always go one step further than expected—with a smile and friendly attitude. * **We keep it simple and efficient**: You focus on what matters—analyzing situations and eliminating anything that does not add value. * **Safety is in our DNA**: We work with the same attention and care from day one—in every ground operation and every flight. We know our processes and apply them rigorously. Our commitment to Diversity, Equity, and Inclusion At Iberia, we are one and diverse. We faithfully reflect today’s society and have highly diverse teams that enrich us, making us more creative and innovative. We are fully committed to offering equal professional opportunities to everyone. To this end, all selection process decisions are based solely on the competencies, skills, and knowledge required for the role—and demonstrated by the candidate. We strive to ensure representation of the diversity that makes us so strong across all our selection processes.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
