Description
At **Logicalis**, we are looking to hire a **Field Support Technician** to provide on-site user support and resolve incidents and requests related to microcomputer support.
**Responsibilities:**
* On-site user support and resolution of incidents and requests related to microcomputer support.
* Installation, configuration, and commissioning of computer equipment.
* Maintenance, repair, and replacement of PC components, printers, and workstation peripherals.
* Maintenance and support of peripherals such as scanners, barcode readers, card readers, among others.
* Support and resolution of incidents related to Windows operating systems.
* Remote management and support using remote control tools.
* Support related to LDAP directories.
* Support and resolution of incidents related to Microsoft Office and Office 365\.
* Occasional travel as required.
**Requirements:**
* Experience in on-site user support and resolution of incidents and requests related to microcomputer support.
* Knowledge of LDAP directories.
* Familiarity with remote control tools.
* In-depth knowledge of Windows operating systems.
* Proficiency in Microsoft Office 2007\-2019 and Office 365\.
* Experience in maintenance, repair, and replacement of PC components, printers, and peripherals.
* Experience in installation and configuration of computer equipment.
* **Valid driver's license and personal vehicle**, required for travel during on-call shifts.
* No on-call shifts are scheduled initially, but they may become necessary after several months.
**What do we offer at Logicalis Spain?**
Logicalis Spain is an international group with over 20 years of experience in the IT sector, engaged in large-scale projects and services in Data Centers, Cybersecurity, and Analytics.
* **Temporary** position.
* Mode: On-site in Barcelona.
* Schedule: Monday to Friday, 8:00 AM to 5:00 PM.
* Holiday on your birthday \+ personal day.
* Opportunity to enroll in flexible compensation plans (meal card, transportation card, childcare).
* Private medical insurance, Wellhub.
* Significant discounts on various services and training programs available to Logicalis employees (retail, electronics, travel, etc.).
* Role-specific training and certifications.
* Professional development through cutting-edge projects and current market technologies.