




Summary: Join Iberostar's travel division as a Client Integration Specialist to ensure seamless API integrations and technical partnerships, transforming the travel experience through innovation and quality service. Highlights: 1. Ensure seamless, stable, and high-performing API integrations. 2. Be the backbone of technical partnerships with clients. 3. Join a collaborative ecosystem in a dynamic travel industry company. **Descripción:** ---------------- As the travel division of **Iberostar**, we are a vertically integrated tourism group (VITO) dedicated to meeting today’s challenges with a bold vision for the future. Our mission is to transform the travel experience through innovation, anticipating the needs of conscious, well\-informed clients who seek personalized, high\-quality service. By combining our industry expertise with a rigorous commitment to efficiency, excellence, and sustainability, we create meaningful connections between cultures and build lasting memories for travellers worldwide. Within this forward\-thinking ecosystem, we are looking for a highly detail\-oriented **Client Integration Specialist** to join our Integrations Team. In this role, you will be the backbone of our technical partnerships, ensuring that API integrations between W2M and our clients remains seamless, stable, and high\-performing. **Key Responsibilities** * Monitor and audit the performance and status of client push/pull connections. * Diagnose and resolve technical incidents related to data delivery, connectivity errors, or system mismatches. * Act as a proactive liaison, communicating directly with clients to troubleshoot issues, clarify technical requirements, and ensure swift alignment. * Collaborate with internal technical teams to coordinate system enhancements and operational improvements. * Maintain rigorous documentation of configurations, incident logs, and communication history to ensure full traceability. * Uphold data quality standards, validating that all integrations meet our needs. * Identify optimization opportunities to improve performance in our connections. **Requisitos:** --------------- **What you'll need to succeed:** * Proven experience in technical support, system integrations, or data operations. * Strong communication skills, with a natural talent for client\-facing relationship management. * Familiarity with automated data exchange between complex systems. * Acute attention to detail, with the analytical ability to spot data inconsistencies at a glance. * Proactive mindset, feeling comfortable working independently and managing multiple priorities in a fast\-paced environment. **Ideally, you'll also have:** * Prior experience supporting APIs or technical products. * Proficiency in reading and interpreting API documentation. * Solid knowledge of the hotel distribution landscape. * Familiarity with monitoring tools and ticketing systems. * Hands\-on experience with languages like XML and JSON. * Background in the Travel/Hospitality Tech sector and exposure to distribution push formats such as EDF, OTDS, or PUSHJP. **Why join our team?** We offer a challenging yet rewarding environment where your expertise directly impacts our clients' success. You will join a collaborative ecosystem where you can grow into a key technical expert within one of the most dynamic and fastest\-growing companies in the travel industry. **Submit your application today and tell us why you're the ideal person for our team!**


