Description
Job Summary:
Perform reception duties, visitor assistance, and on-site support tasks to ensure appropriate service delivery and business activity support.
Key Responsibilities:
1. Reception and visitor assistance.
2. Mail and courier management.
3. Support for various business activities.
Mission
Carry out reception-related tasks for visitors, phone calls, and support activities at work centers, in accordance with Cetelem's internal regulations and instructions from supervisors, aiming to deliver appropriate service and support diverse business activities at work centers.
FUNCTIONS
* Perform visitor reception, assistance, and information provision.
* Answer switchboard calls (external and internal).
* Carry out light after-sales services (Seville, Valladolid).
* Manage incoming mail and courier deliveries: register documents received via courier; control delivery notes; perform sorting for distribution.
* Receive documentation from the Legal Department, complaints, and HR, and forward scanned copies to the respective departments (Seville, Valladolid, Alcalá).
* Manage courier and mailing requests (including international shipments at Headquarters); prepare shipments for pickup services; register dispatched items.
* Monitor and maintain meeting rooms (Seville, Valladolid, Alcalá).
* Identify, report, and track real estate-related incidents (Seville, Valladolid, Alcalá).
* Warehouse and archive management (Alcalá)