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Position Summary: We are seeking staff for auxiliary information services at passport control in Barcelona Airport, to inform and guide passengers. Key Responsibilities: 1. Inform and guide passengers at passport control 2. Organize and manage passenger flow 3. Assist with automatic gates and resolve basic incidents Staff are required to perform auxiliary information service duties at passport control in Barcelona Airport. Rotating morning and afternoon shifts. Work schedule of 4 consecutive workdays followed by 2 rest days, on a rotating basis. Start date: 01/05/2026\. Inform and guide passengers in the passport control area Organize and direct passenger flow toward correct access points Assist with automatic border control (ABC) gates and resolve basic incidents Facilitate orderly and efficient transit through the control area Coordinate incidents with responsible service personnel * Minimum 6 months’ experience. Prior experience in customer service, client information, or airport environments is desirable. Experience in access control, auxiliary services, or queue management is valued. * Intermediate level of English (spoken and written); other languages are an asset. * Ability to interact courteously, resolve incidents, and work effectively in a team. * Availability to work rotating morning and afternoon shifts. * English (Intermediate spoken, Intermediate written) * Temporary employment contract (3 months) * Full-time position * Gross monthly salary ranging from '1221' to '1300' * Additional relevant information: Variable pay, holiday bonuses, and allowances for additional languages
