Description
Job Description
We are looking for an **intern** to provide **support and assistance** in various administrative, operational, and management processes within the Solutions and Service Sales department. This position offers an excellent opportunity to learn and gain hands-on experience in the commercial department of a multinational company.
Responsibilities
* Support in identifying and prospecting new commercial opportunities by targeting potential customers and companies.
* Research and collection of prospect information, including contact details, business activity, industry sector, company size, and potential needs.
* Updating and maintaining the commercial database and CRM, ensuring accurate entry and timely updates of information.
* Supporting the preparation of potential customer lists to facilitate sales team prospecting efforts.
* Conducting market research and company analysis to identify new business opportunities.
* Assisting in the initial qualification of leads and commercial opportunities, following criteria established by the sales team.
* Preparing information and documentation for commercial meetings, presentations, proposals, and customer visits.
* Administrative follow-up of commercial opportunities and processes, verifying that information and documentation are properly recorded.
* Supporting the preparation and tracking of commercial offers and proposals in coordination with responsible sales representatives.
* Managing and organizing commercial documentation, including contracts, quotations, customer profiles, and other related documents.
* Supporting order management, customer onboarding, and internal administrative processes linked to commercial activities.
* Coordinating with other internal departments — such as administration, operations, marketing, or customer service — to ensure effective opportunity management.
* Preparing commercial reports and analyses on leads, opportunities, prospecting activity, and pipeline progression.
* Tracking basic commercial activity metrics, such as number of identified prospects, opportunities generated, or actions completed.
* Supporting the planning and organization of commercial prospecting initiatives, providing the sales team with necessary information to contact new customers.
* Managing and tracking commercial communications, including supporting the delivery of information and documentation to potential customers.
* Identifying possible administrative issues or bottlenecks in commercial processes and reporting them to the relevant team.
* Collaborating on improving and optimizing internal sales and commercial administration processes.
General support to the Inside Sales team and sales representatives in daily opportunity and administrative task management.
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Requirements
* Currently enrolled in a Dual Degree program in Building Engineering and Business Administration (ADE), or a Bachelor’s or Master’s degree in Architecture, Building Engineering, or Business Administration (ADE).
* Fluent English
* Office software and technology: intermediate/advanced level
* Ability to sign a training agreement with educational institution for a duration of 6 months
No prior experience required
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Why join dormakaba?
We are at the heart of every place that matters. From automatic doors to cloud-based access management: as a global market leader in access solutions for schools, banks, airports, hospitals, hotels, and many more, we enable smooth movement within secure, protected, and sustainable spaces. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who set industry standards every day.
Work somewhere you matter — apply now!
At dormakaba, we proudly embrace being an equal opportunity employer. We are fully committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We actively promote equal employment opportunities.