Hey! At Fhios we are looking for an IT Technician to join one of our main clients. You're probably wondering: Who are we? We are not just a technology consultancy, nor do we settle for being a creative agency. We are EVERYTHING, and our driving force is Artificial Intelligence. We apply AI to our Digital Marketing, Development, and Cybersecurity projects. Get to know us! Where are we? Our offices are located in Barcelona and Madrid. Learn more on our website https://www.fhios.es/ What will be your mission? * User support in person, via email, and by phone. * Hardware and software support for PCs. * Support for mobile devices and tablets (iOS and Android). * Support for multifunction printers. * Management of user accounts across different systems (Active Directory, Office365, SAP, etc.). This job is a challenge… What do we need you to bring? * Minimum 1 year of experience as a Helpdesk. * Experience with Windows 10/11 and Microsoft office software. * Office 365. * Experience with Android and iOS mobile devices. At FHIOS, we don't just ask—we also offer… * Position location: Madrid (near La Vaguada shopping center). * Working hours: Mon-Fri 8:00 AM - 5:00 PM. * Thanks to our Onboarding program, we ensure you receive the warmest possible virtual welcome. * You'll enjoy 23 days of annual vacation. * We boost your training. We partner with platforms like Udemy, and we subsidize all certifications. Your knowledge makes us stronger. * If you refer a friend who ends up joining fhios, you'll receive a 500 € Amazon gift card! * With our flexible compensation system, you can distribute your salary as you wish and benefit from tax deductions through childcare vouchers, restaurant tickets, public transport passes, and private health insurance. * If you care about your physical and mental well-being, you'll love that we partially fund your gym membership through Wellhub. * Some companies host afterworks once a week. At fhios, we take it to the next level! We love organizing the best themed parties and team contests. Don't believe us? Join us and find out. * Some offices require formal dress codes. That's not us—dress however you want! * Fhios is an inclusive and non-discriminatory company where everyone has an opportunity. We have an equality committee to ensure equal opportunities and treatment for men and women. * We are Baby Friendly. We envision a world where no one has to choose between building a family and their professional career, and we adhere to an ethical code to make this possible. At fhios, babies arrive with bread—and a gift basket under their arm! Are you the unicorn we're looking for? Join fhios and become part of our team!