Front Office - Supervisor | Substitute Contract

Description

Job Summary: You will coordinate daily operations and lead the Front Office team, ensuring an exceptional experience for guests and staff. Key Highlights: 1. Team leadership and daily operations coordination. 2. Cross-departmental collaboration for exceptional service. 3. Part of an international, innovative, and rapidly growing group. As a Front Office Supervisor, you will be responsible for coordinating daily operations and leading the team across all departmental areas, working closely and collaboratively with them. With your proactive attitude, positive energy, and practical approach, you will ensure an exceptional experience for both our guests and team members. **This is what you will do** * Together with your team, you will ensure our guests receive warm, high-quality service. * You will supervise the Front Office team. * You will work closely with Housekeeping, Maintenance, and F\&B departments. * You will support the department’s daily operations. * You will manage guest complaints in accordance with established procedures. **Why you are the ideal candidate** * Previous experience as a Front Office Supervisor. * Ability to communicate fluently in Spanish and English. * Proactive, dynamic individual with a positive attitude. * Leadership and team management capabilities. **Offer and Benefits** * Immediate start. * Full-time contract \| Substitute contract. * Be part of an international, innovative, and rapidly growing group. * Enjoy incredible discounts at our hotels and restaurants across Europe. * One additional day off to celebrate your birthday. * A great team and a leading hospitality company. **What we do and what we’re proud of** Driven by our shared passion for hospitality, our team creates unique hotels, restaurants, shops, and spas in Europe’s most inspiring neighborhoods. Creativity, ambition, surprise, and authentic, warm service are in our DNA. **About Sir Victor** Located right next to Passeig de Gràcia—the grand, bustling commercial avenue of Barcelona—and just steps away from Gaudí’s masterpiece, Casa Milà, Sir Victor reflects and amplifies the city’s vibrant and creative spirit. At Sir Victor, we seek more than talent: we seek bold, creative, and ambitious minds ready to innovate and surprise. If you share our passion for hospitality, creating a unique hotel, and have creativity, ambition, surprise, and sincere service in your DNA, this opportunity is for you! **Our application process** Interested in this vacancy? Click the application button and send us your CV and cover letter. Our recruitment team will contact you within 5 days to inform you if we would like to schedule an interview. **Diversity and Inclusion** We offer equal opportunities and are committed to fostering a diverse and inclusive culture. We encourage individuals from all backgrounds to apply—we’d love to meet you!