Job Summary: We are looking for a Store Manager to drive commercial initiatives and coordinate teams, ensuring an outstanding customer experience and talent development. Key Responsibilities: 1. Lead and develop a team to ensure its strong performance and talent development. 2. Ensure an outstanding customer experience at KIABI. 3. Participate in Kiabi’s internal shareholding program. **About the Company** At KIABI, we are much more than a company. True to our DNA, we are transforming our business model with a clear vision: *Making family life easier by providing access to a sustainable lifestyle in everyday life.* Our strength comes from our **Human Culture**, built daily by our Kiabers. They bring our values—**trust, commitment, respect, and simplicity**—to life and drive us to be where our customers need us most. Here, *“we do work we love, with people we love, for customers we love.”* **Why Join Us?** We are a certified **Great Place to Work** in all countries where we operate. We offer a comprehensive **onboarding and training program.** **25% discount** on all KIABI products. You can participate in our internal shareholding program and become a **shareholder** of Kiabi! For all this—and much more—**HERE IS KIABI!** Join us **Job Description** At Kiabi, we have an ambitious and challenging expansion project, so we are seeking KIABER TALENT: committed individuals eager to contribute knowledge and experience, with strategic vision and great enthusiasm. Do you have Kiabi talent? We are currently seeking a STORE MANAGER in **Madrid**, on a permanent contract, whose mission will be to drive in-store commercial initiatives and coordinate and develop the team to increase sales and achieve set commercial objectives. **WHAT WOULD YOUR DAY-TO-DAY LOOK LIKE AT KIABI?** * Ensure an outstanding experience for people at KIABI. * Lead, motivate, support, and manage your team throughout their journey, aiming to ensure strong performance and talent development within the company. * Engage in attracting and identifying talent (both external and internal) and in developing the team. * Stay informed about collection trends for each season and ensure correct implementation of the store’s visual identity to enhance the customer experience and meet sales targets. * Drive achievement of the store’s budget and commercial objectives. * Make decisions based on analysis of commercial KPIs focused on sales generation and the customer. * Ensure compliance with processes and procedures to deliver value to customers and teams. **WHAT MAKES US SPECIAL?** * Immediate hiring with a permanent contract. * Rotating shift schedule. * A free day off on your birthday! * Discount on all purchases made at Kiabi stores or online. Plus, enjoy other exclusive discounts for Kiabers. * Opportunity to enroll in flexible compensation plans with tax advantages: health insurance, transport card, meal vouchers, childcare vouchers, training, etc. * At Kiabi, you are the protagonist of your own development—we offer constant growth opportunities and new challenges. * And many more benefits—start your Kiabi adventure and see for yourself! **Requirements** * Minimum 2 years’ experience leading teams (e.g., store supervisor, department head, or similar roles). * Availability to work rotating weekly shifts. * Passion for fashion and delivering exceptional customer service! * Fashion or Marketing education is a plus. * Training in sales techniques and/or business administration is a plus. **Additional Information** **We’d love to learn more about you!** Kiabi is a company that hires people based on competencies and personality—not just work experience. Therefore, we invite you to complete the **AssessFirst questionnaire.** Once you submit your application, you’ll receive an email inviting you to create an account and complete the questionnaire. After completion, you’ll receive a full report highlighting your strengths and areas for development :)
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
