Job Summary: We are seeking a Receptionist for our hotel in Palma de Mallorca, responsible for customer service, administrative tasks, and operational management at the front desk. Key Highlights: 1. Stable position with real growth opportunities. 2. Join the Catalonia Hotels & Resorts team. 3. Dynamic role involving customer service and operational management. CATALONIA HOTELS \& RESORTS is looking to hire a RECEPTIONIST for our MAJORICA hotel, located in Palma de Mallorca. The main responsibilities include: * Assisting and providing information to guests. * Key control and room key tracking. * Night audit and informational reporting; completion of pending administrative tasks. * Full responsibility for all activities during the assigned shift (check-in and check-out). * Incident management (but not resolution). * Luggage and parking management. * Room changes. * Mail management. * Handling switchboard calls. * Supervision of bell staff (if applicable). REQUIREMENTS * Previous experience in a similar position. * Education in tourism. * Advanced English \+ other languages are valued. * Customer-oriented attitude. * SAP knowledge is highly desirable. * Residency on the island of Mallorca. WE OFFER * 40-hour weekly contract. * Fully stable position with real growth opportunities. * Competitive salary.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
