Description
Summary:
This role involves managing day and evening events, ensuring seamless guest experiences, and proactively seeking improvements in a fast-paced hospitality environment.
Highlights:
1. Manage day and evening events for a unique guest experience
2. Contribute to improving and innovating event management
3. Work in a bustling environment with a passion for hospitality
**Descripción de la empresa**
The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi\-functional basement events space and The Apartment (our unique meetings \& events concept).
**Descripción del empleo**
What you’ll do…
* Assist with managing day and evening events, working within the strategy and events programme set.
* Liaise closely with our Groups and Events team to ensure a seamless line of communication, so our guests have a fantastic and unique experience.
* Pro\-actively provide input and feedback, look for opportunities to improve and innovate how we’re using the space and how we manage it.
* Whether it’s setting up the space for day or evening, handling ad\-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us.
* Handle stock \& expenses and manage the relationship with our events suppliers \& contractors.
* Take overall responsibility for the health \& safety of anyone using the area, including yourself.
* Provide a secure environment for customers and their property.
What we’re looking for…
* Previous experience in a similar hospitality event operations management role in a busy, bustling environment. You’ve possibly worked in restaurant groups, hotels or contract events catering before.
* Previous experience in Food and Beverage operations.
* Having used Micro Fidelio Opera or a similar front desk operating system would be a big advantage.
* Must be fluent in Spanish and English, additional languages will be highly valuable.
* Exceptional attention to detail in a fast\-paced environment, juggling many things at once, but always dotting the i’s and crossing the t’s.
* You’re looking for a place where you can be you; no clones in suits here!
* Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.
* You’re up for doing things differently and trying (almost) everything once.
* Enthusiastic, confident and warm, you want to be part of a team that works hard, supports each other and has fun with it along the way.
* Open and honest, with exemplary communication skill – we’re in this together.
* Flexibility in your week to week rota as business demands are variable.
**Información adicional**
Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205\. 08018 Barcelona o a data@ennismore.com.