Job Summary: Mercer Hoteles is seeking a Bellhop for its Front Desk team in Madrid, supporting front desk operations and delivering high-quality customer service in a luxury environment. Key Highlights: 1. Join the Front Desk team at a 5*GL hotel. 2. Opportunity to work in an environment of excellence and customer service. 3. Professional development within an outstanding team. At Mercer Hoteles, we pay attention to every detail to transform each guest’s stay into a memorable experience. Our team works to deliver excellence: a philosophy of customer service that has established our 5\*GL hotels in Barcelona and Seville as benchmarks. We seek collaborators who share our service philosophy: honest, respectful, responsible, and enthusiastic professionals with polite, friendly, and discreet attitudes, committed to guest satisfaction, willing to place the customer at the center of all their actions, and motivated to provide personalized, high-class service. Mercer Hoteles requires a Bellhop to join our Front Desk team in Madrid, supporting front desk operations. What are we looking for? Education in Tourism / Hospitality. Professional-level Spanish and English. French is a plus. Availability to work rotating shifts. Valid driver’s license. Immediate availability. Proactive and solution-oriented profile. Strong communication skills, sense of responsibility, and customer orientation. What do we offer? Stable position within our company. Salary according to collective agreement \+ Tips. Full-time schedule. Schedule: rotating shifts Monday through Sunday, with two days off per week. A positive work environment and an outstanding team. If you believe you’re a good fit for this opportunity, don’t hesitate to apply! We’d be delighted to meet you!