Payments Officer

Description

Summary: As a Payments Officer, you will manage time-sensitive client payment requests, focusing on accuracy, compliance, and operational payment processing. Highlights: 1. Manage time-sensitive client payment requests with a focus on accuracy 2. Engage in internal investigations and client communication 3. Opportunity to work in a fast-paced and growing Fintech environment The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross\-jurisdictional services. With our clients at the heart of everything we do, our hard\-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry\-changing realities. For our business, for clients, and for you **Role:** Payment Officer **Role Location**: Valencia **Department:** Custody **Employment Type**: Permanent **Role Summary:** As a Payments Officer, you will manage time‑sensitive client payment requests, accessing and executing payment instructions through shared inboxes and banking systems with a strong focus on accuracy and compliance. Please note ***this is not an accounting role*** your work centers on operational payment processing, client communication, and investigative support. You’ll conduct internal investigations, prepare documentation and reports, and provide clients with proof of payments or investigation outcomes when needed. Working closely with the wider team, you’ll help maintain the high service standards expected within a fast‑paced and growing Fintech environment. **Key Responsibilities:** * Validation of money market and foreign exchange transactions. * Booking and validation of payments transactions. * Processing of SEPA and SWIFT Payments. * Processing of complaints. * Processing of the daily check lists and documentation. * Booking/Approving of Payment related fees. * Know the cut off time for each currencies utilize. * Ability to identify opportunities for process improvements. * Participation in callback verifications and internal Investigations. * Determine priority in the daily payment s business. * Acting as first contact person for payment related complex questions and issues. * The Specialist must ensure adherence to Apex/EDB procedures in addition to both internal and Regulatory AML requirements at all times. **Skills Required:** * Experience in Payments Processing * Background in Banking and Finance/ Business Administration. * Autonomous and solution\-oriented working style. * Excellent communication skills in English (B2 level as minimum). * Good understanding of the Custody business. * Strong analytical and problem\-solving skills. * Customer Focused. * Strong understanding of product range and operational processes. * Ability to work under pressure and to fixed deadlines. **What you will get in return:** * Hybrid working model * Private health insurance * 27 working days holiday \+ Public holidays * Opportunities for professional development. * Professional Development (CPD) and Study Guidance programs * Positive and hospitable work environment. * Opportunity to work with a diverse, agile and global team. * Exposure to all aspects of the business and cross\-jurisdiction. * A genuinely unique opportunity to be part of an expanding large global business \+ more At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability ( 33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.