Head of HR Operations

Description

**About RemotePass** RemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognised as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere. By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organisations to build high\-performing remote teams. We are backed by world\-class investors: Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug \& Play. About the Role As Head of HR Operations, you'll own the day\-to\-day running of the People function for RemotePass's own globally distributed team. This is a hands\-on, execution\-first role. You'll keep our internal HR engine running smoothly as we grow, personally doing the work while leading a small, capable team across HR operations and talent acquisition. This is an operator's role, not a strategist's. If you're energised by owning the details, being the go\-to person, and running a tight, reliable operation, you'll thrive here. **Please note:** This role covers RemotePass's own internal team only, not the EOR or contractor employees we manage on behalf of our clients. Responsibilities* Own day\-to\-day HR operations for RemotePass's internal, globally distributed team, keeping everything running reliably * Maintain the operational backbone of the HR function: processes, policies, documentation, and systems. Most of this exists. Your job is to keep it current, fix what's broken, and simplify where it makes sense * Be the go\-to point of contact for the team on any HR query or issue, resolving matters promptly and with care * Run performance review cycles end\-to\-end, from set\-up and coordination through to follow\-through * Lead and support the TA function, staying hands\-on with hiring where needed and keeping the recruitment pipeline moving * Lead, coach, and develop the team as RemotePass expands, balancing your own delivery with managing others * Maintain compliance with internal HR policies and local employment requirements across the countries where our team works * Track and report on the metrics that matter: time to hire, onboarding completion, ticket resolution, and compliance status * Collaborate cross\-functionally with leadership, Finance, and Payroll to ensure a seamless experience for the internal team **Requirements** Requirements* 5 to 10 years in HR or People Operations with a strong track record of hands\-on, day\-to\-day delivery * Proven experience running HR operations for a distributed or remote, multi\-country team * Experience managing both HR operations and talent acquisition simultaneously * Experience leading and developing a small team * Background at a startup, scaleup, tech company, or EOR or HR tech company is a strong advantage * Hands\-on experience with onboarding, offboarding, performance review cycles, and relevant HR and recruitment tools including an ATS * Excellent organisational and process skills with genuine attention to detail and follow\-through * Comfortable being the operational go\-to person in a fast\-changing, remote\-first environment * Fluent in English Why Join RemotePass?* Be part of a fast\-growing global company transforming remote work * Own and shape the HR operations of a remote\-first, globally distributed team during a period of rapid growth * Work in a collaborative, inclusive environment with a strong culture of ownership * Opportunities for professional growth and development * Competitive compensation and benefits package