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Job Summary: We are seeking a field technician to provide on-site IT support to various clients, resolving incidents, performing maintenance, and assisting users. Key Highlights: 1. On-site IT technical support and incident resolution. 2. Installation, configuration, and maintenance of computer equipment. 3. Incident management and coordination with the central technical team. We seek a field technician to deliver on-site IT support to different clients within the assigned area. The candidate will be responsible for resolving technical incidents, performing basic equipment maintenance, and supporting end users. The selected candidate will provide on-site IT technical support at various client sites within the assigned area (Bages and Anoia), traveling daily according to the established route. On-site attention and resolution of IT incidents (hardware and software). Installation, configuration, and maintenance of computer equipment (PCs, printers, and peripherals). Office-based user support and resolution of basic- to intermediate-level technical issues. Diagnosis, inspection, and replacement of equipment components when necessary. Incident management via ticketing system. Coordination with the central technical team for escalation of complex incidents. Preventive equipment maintenance and verification of proper system functionality. Daily route organization based on priorities and urgency. Recording of all actions performed during each intervention. * Minimum 1 year of experience. On-site attention and resolution of IT incidents (hardware and software). Installation, configuration, and maintenance of computer equipment (PCs, printers, and peripherals). Office-based user support and resolution of basic- to intermediate-level technical issues. Diagnosis, inspection, and replacement of equipment components when necessary. Incident management via ticketing system. Coordination with the central technical team for escalation of complex incidents. Preventive equipment maintenance and verification of proper system functionality. Daily route organization based on priorities and urgency. Recording of all actions performed during each intervention. * Catalan (spoken: advanced, written: advanced) * Competencies / knowledge: Highly valued: Experience working in field roles or across multiple work sites. Basic networking knowledge (connectivity, IPs, WiFi). Time management, organizational skills, and autonomy. * Vehicle availability: private car * Permanent employment contract * Full-time position * Additional relevant information: Compensation: €17,094 annually, paid in twelve installments. Work modality: On-site with field travel (client visits). Base location: Sant Fruitós de Bages (Barcelona). Work area: Bages comarca (Manresa) and Anoia comarca (Igualada and surrounding areas). Working hours: Monday to Friday, 08:00–17:00. Personal vehicle mandatory (kilometer reimbursement provided)
