Receptionist Sol Lanzarote

Description

***"The world is yours with Meliá"*** Discover a boundless path at Meliá, where growth and development opportunities are infinite. Immerse yourself in a journey that will take you to work across several countries and become part of our extensive global family. It is one of the most exciting journeys of your life — a journey where inspiration and personal and professional growth accompany you every step of the way. **Explore some of the benefits we offer:** * **My MeliáRewards:** Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide range of products and services, promoting an active and healthy lifestyle. Feel proud to belong to Meliá — we’re proud of you! At the **Hotel Sol Lanzarote**, we offer our guests a unique experience where comfort and exceptional service are our top priorities. **Job Mission** The Front Office Agent carries out daily departmental operations in accordance with established standards, committed to achieving excellence in customer satisfaction. **What will you do?** * Successfully carry out guest check-in and check-out processes and bill for services, meeting corresponding service and brand standards. * Know the operational procedures and service standards applicable to the Sol brand’s Accommodation area. * Inform guests about hotel services and attend to their requests. · Verify correct payment registration for reservations and report any reservation-related incidents. **What are we looking for?** * Minimum 1 year of experience as a Receptionist. * Degree in Tourism or training in Hospitality. * Advanced English and Spanish; a third language is valued. * Customer orientation, teamwork, and service excellence. * Knowledge of OPERA is desirable. **At Meliá, everyone is VIP** Outstanding professionals who make everyday operations easier and exceptional. From newcomers to seasoned veterans, all of them possess unique and essential qualities that make working at Meliá a constant growth opportunity and a passport to building your future wherever you choose. Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience — filled with emotional moments and always accompanied by the feeling of belonging to a great family that includes people like you: **VIPs**. *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and the principles outlined in our Human Resources policies. Furthermore, we prioritize disseminating throughout our entire workforce a corporate culture committed to effective equality and raising awareness of the need for joint and global action.* *We reinforce our commitment to* ***equality and diversity***, *preventing any form of discrimination — especially that based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *Additionally, we support the sustainable growth of our sector through a highly responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****.” Thanks to all our collaborators, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to consult our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**