Job Summary: We are seeking a Quality Leader to lead the quality strategy for the Andoain plant, ensuring that products, services, and processes meet established standards. Key Highlights: 1. Grow in a multinational environment with professional development and continuous improvement 2. Be part of an inclusive, results-oriented team 3. Contribute to challenging projects with key impact We aim to hire a Quality Leader to lead the quality strategy for the **Andoain** plant, aligning it with the company’s global business objectives. **Job Mission** As Quality Leader, you will be responsible for ensuring that our products, services, and processes comply with established quality standards. You will work closely with multidisciplinary teams and stakeholders to foster a culture of prevention, continuous improvement, and operational excellence. **Why Join Us?** * Grow in a multinational environment where professional development and continuous improvement are top priorities. * Be part of an inclusive, results- and customer-satisfaction-oriented team. * Contribute to challenging projects where your impact will be critical to operational and strategic success. **Main Responsibilities** * Lead and ensure local quality priorities aligned with the global area strategy and Service Center objectives. * Increase customer satisfaction through proactive support in managing complaints and incidents. * Manage and monitor key quality indicators. * Ensure data integrity through appropriate IT systems. * Complete root cause analysis (8D) for quality events or deviations within 90 days. * Conduct Root Cause Investigations (RCI) for quality concerns and trend monitoring. * Drive systemic corrective/preventive actions (CA/PA). * Promote and implement continuous improvement initiatives. * Participate in *Quality Read Across* activities to share learnings with other units. * Supervise implementation and compliance of the Quality Management System (QMS). * Prepare, update, and control internal quality documentation. * Define the audit plan and lead its execution. * Manage and track identified findings. * Collaborate with other service centers to share and implement best practices. * Lead the implementation of *Built-in Quality (BiQ)*. * Foster a culture of prevention, continuous improvement, and the right to stop work when risks arise. **Additional Responsibilities** * Participate in customer meetings and witness inspections as required. * Ensure quality throughout qualification and industrialization processes at all stages. * Develop a quality training plan and ensure development of key competencies within the team. * Prepare and review quality reports for customers. **Required Profile** * University degree in Engineering or equivalent practical experience. * Proficiency in Spanish and English (spoken and written). * Experience with preventive quality tools and quality management systems (ISO 9001, FMEA, Control Plan, etc.). * Expertise in root cause analysis (RCA) and corrective/preventive actions (CAPA). * Strong analytical and problem-solving skills. * Familiarity with Lean methodologies and continuous improvement. * Leadership, communication, influence, and coaching capabilities. * Ability to operate effectively in complex matrix environments. * Strong team orientation. Are you ready to lead change and leave your mark in an industrial environment committed to quality and continuous improvement? We want to meet you! **WHY TRUST BATEA?** * **PROXIMITY**: At Batea, we will treat you as we would like to be treated during a selection process. You’ll find it easy to communicate and meet with us whenever needed—we’ll listen to you and address your questions. * **PROJECTS THAT MATCH YOUR GOALS**: We’ll offer you the best project suited to your profile and career aspirations. We’ll take a personal interest in getting to know you, listen carefully, and let you decide whether the project is right for you. If a project doesn’t materialize, we’ll continue sharing new opportunities as they arise. * **FEEDBACK THROUGHOUT THE PROCESS**: You’ll always be informed about the progress of your application throughout the selection process. We’ll provide feedback and promptly share any updates. Here, you’re not just a number—you’ll receive the attention you deserve as a candidate. * **ALL THE INFORMATION YOU NEED**: From your first contact with us, you’ll have full information about the project and position, as we conduct highly detailed information gathering with our clients. Should you have questions or need further details, we’ll do our best to assist you. **WHAT WILL THE SELECTION PROCESS BE LIKE?** Through this link, you can explore all phases of BATEA’s selection process, including topics to be covered and the objective of each phase. * VIEW BATEA’S SELECTION PROCESS