**About Us** InterContinental Madrid is part of IHG Hotels \& Resorts, one of the world’s leading hotel companies, with an international presence and an extensive portfolio of brands renowned for excellence and service quality. Guided by IHG’s philosophy, we strive to create unforgettable experiences and foster a culture where people, diversity, and professional development are central. As a Revenue Trainee, you will work directly alongside the Revenue Director to analyze and develop strategies aimed at optimizing hotel revenue and profitability. During your internship, you will gain comprehensive insight into the Revenue Management department’s operations, participating in demand analysis, pricing strategy, performance forecasting, competitive benchmarking, business planning, and performance reporting. Additionally, you will acquire a holistic understanding of the hotel business and of how the Revenue Department interacts with other key hotel departments. You will be a key contributor in bringing InterContinental Madrid’s commercial and quality vision to life. **What will some of your responsibilities be?** * Support the Revenue Director in developing and implementing the hotel’s Revenue Management strategy. * Analyze Madrid’s hotel market, with particular focus on positioning and behavior of 5-star hotels and key competitors. * Monitor and analyze business mix, demand trends, occupancy, ADR, RevPAR, and other key revenue management indicators. * Support analysis of the hotel’s pricing strategy, availability, and competitive positioning. * Conduct competitive benchmarking studies, analyzing rates, market trends, and competitor behavior. * Participate in and accompany the Revenue Director to Yield Meetings and Revenue Room sessions, assisting in preparing information required for decision-making. * Training and support in managing various distribution channels and Channel Management. * Introduction to the operation and use of key hotel management and Revenue Management systems and tools, including: + PMS / OPERA; Concerto ; GRS ; RMS ; IHG Groups \& Events ; SBRP ; Passkey * Support in preparing and monitoring weekly and monthly Forecasts, analyzing booking trends, revenue, and key hotel performance indicators. * Participate in preparing and monitoring the annual Budget related to the Revenue area. * Prepare analyses, presentations, and performance reports for hotel leadership and ownership using tools such as Vision and Business Intelligence (BI). * Manage and monitor daily, weekly, and monthly reports, including analysis of bookings, groups, and events On The Books (OTB). * Undertake Cross-Training across different hotel departments to understand their impact on the Revenue Management strategy and gain a holistic view of the business. **Position Requirements** * Currently enrolled in a Bachelor’s or Master’s degree program in Tourism, Hotel Management, Business Administration and Management, Revenue, Economics, Finance, Business Analytics, or related fields. * Ability to formalize a training agreement with a university or educational institution. * Interest in building a professional career in Revenue Management, hotel strategy, business analytics, or commercial areas. * Proficiency in Microsoft Excel and office productivity tools. * Knowledge of Power BI, Business Intelligence tools, or data analytics is desirable. * Prior knowledge of the hotel industry and Madrid’s tourism market is advantageous. * High level of English and Spanish, both written and spoken. * Team-oriented mindset and ability to collaborate effectively across departments. Analytical, organized, detail-oriented profile. Strong aptitude for working with data and interpreting information to derive actionable business insights. **What can you expect from us?** * Monthly scholarship. * Training programs and access to IHG University. * Access to the Employee Dining Room. * Local business benefits. * Access to the employee gym. At IHG, our mission is to welcome everyone and build inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels \& Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We foster a culture of trust, support, and acceptance—always welcoming diverse backgrounds, experiences, and perspectives. So join us and become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
