***"The world is yours with Meliá"*** Discover a boundless path at Meliá, where opportunities for growth and development are infinite. Embark on a journey that will take you to work across multiple countries and become part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **Mission:** Join the Reservation Team of a leading hotel company, collaborating in comprehensive reservation management within a multi-property environment. During your internship, you will have the opportunity to closely observe the department’s operational functioning, actively participating in managing individual reservations, tourist groups, and crew bookings, as well as communicating with internal and external customers. **You will learn about:** * Supporting **multi-property reservation management**, ensuring accurate loading, updating, and control of availability. * Collaborating in **tour group block management**, coordinating quotas, dates, and special conditions. * **Reviewing and validating individual reservations**, verifying information accuracy. * Participating in **crew reservation management**, coordinated with agencies and partner companies. * **Managing the department’s email inbox**, responding to requests, modifications, and cancellations. * **Resolving reservation-related incidents**, coordinating with Front Office, Sales, and other departments. * **Handling telephone inquiries** from customers and colleagues, providing support and ensuring high-quality service. **What we’re looking for:** * Students pursuing a **Bachelor’s degree or Vocational Training Program in Tourism, Hotel Management, or related fields**, eligible to sign an **academic internship agreement**. * A **proactive, organized, and customer-oriented profile**. * Ability to work effectively in teams and communicate efficiently in multicultural environments. * Knowledge of hotel management systems (PMS, Channel Manager) and intermediate-level English are desirable. **Internship conditions:** * Internship conducted under an **agreement with an educational institution**. * Immediate start. A dynamic learning environment with potential for development within the area. **At Meliá, everyone is VIP** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and aligned with the principles outlined in our Human Resources policies. Likewise, we prioritize spreading throughout our entire workforce a corporate culture committed to effective equality and raising awareness of the need for joint, global action.* *We reinforce our commitment to* ***equality and diversity****, avoiding any form of discrimination—particularly based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *Furthermore, we advocate for the sustainable growth of our sector through a socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****.” Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**,” follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
