Hotel Receptionist

Description

Job Summary: We are seeking an enthusiastic and organized Hotel Receptionist with a service-oriented mindset to manage guests, reservations, administration, and coordination during morning and afternoon shifts. Key Highlights: 1. Training and growth opportunities within the company. 2. A dynamic, professional, and pleasant work environment. 3. Comprehensive management of the guest experience. We are looking for an enthusiastic, organized, and service-minded individual to join our team as a Hotel Receptionist on a **morning and afternoon rotating shift basis.** If you are passionate about guest interaction and capable of handling multiple tasks with a smile, we want to meet you! Your responsibilities will include: * Guest Service: Professionally and courteously welcoming, registering, and bidding farewell to guests (check\-in and check\-out). * Reservation Management: Managing the reservation system, responding to telephone and email inquiries, and confirming reservations. * Tourist Information: Providing accurate information regarding hotel services and local attractions. * Administration: Handling invoice billing, cash reconciliation, and basic front-desk administrative tasks, including stock management. * Coordination: Acting as the liaison between guests and other hotel departments (housekeeping, maintenance, etc.). * Problem Resolution: Efficiently and courteously managing and resolving any guest requests or issues. * Breakfast Assistance: Managing breakfast service. What We Look For In You: * Languages: Proficiency in English (mandatory). Additional languages (e.g., French, German) are considered an advantage. * Skills: Excellent communication skills, proactivity, ability to work well in a team and under pressure. * Computer Literacy: Proficient use of office software and Microsoft Office suite. * Availability: Full availability to work rotating morning and afternoon shifts, including weekends and holidays. What We Offer: * Working Hours: Full-time or part-time positions available. * Salary: Competitive salary commensurate with experience and collective bargaining agreement. * Work Environment: A dynamic, professional, and pleasant work environment. * Development: Opportunities for training and career growth within the company. How to Apply? If this opportunity matches your profile and you are ready to deliver an unforgettable experience to our guests, please submit your Curriculum Vitae. Application Questions: * Do you live in Murcia or its surrounding areas, or can you relocate to Murcia promptly for this position? * The schedule involves rotating morning and afternoon shifts — do you agree? * On a scale from 0 to 3, what is your level of English proficiency? Work Location: On-site employment