Description
#### **Your Responsibilities**
At **BERDIN Group**, we continue to grow and are seeking an **Internal Sales Representative** for our Catarroja (Valencia) branch.
We are looking for a candidate with experience in **electrical materials distribution**, eager to advance within a solid, specialized, and long-term project. We aim to hire a commercially oriented profile with strong technical knowledge—particularly in **electrical installations**.
The role’s mission is to ensure efficient and personalized customer service, manage orders and inquiries, and support the external sales team—contributing to smooth commercial operations and achievement of branch objectives.
**What will your day-to-day look like?**
You will join our internal sales team and actively participate in daily client management. Your key responsibilities include:
* Telephone support and order management.
* Resolution of inquiries and commercial advisory services.
* Order tracking, delivery deadlines, incidents, equivalences, and alternative solutions.
* Preparation and follow-up of quotations.
* Registration of orders, complaints, and commercial documentation in the system.
* Coordination with the external sales team, warehouse, administration, and other departments.
#### **Your Profile**
**What kind of candidate are we looking for?**
We seek a customer-oriented individual with organizational skills, initiative, and ease working in a team—comfortable balancing commercial management, attention to detail, and daily client interaction.
The ideal candidate offers:
* Prior experience in **electrical materials distribution**.
* Familiarity with the product environment of this sector.
* Proficiency in office software and **ERP/CRM systems**.
* Ability to efficiently and commercially manage quotations, orders, and incidents.
Additionally, expertise in **Industrial Automation**—including solutions and components such as PLCs, variable frequency drives, sensors, instrumentation, control systems, machine safety, HMI/SCADA, motion control, and industrial communication—as well as familiarity with leading manufacturers in the sector, will be highly valued.
This opportunity may be especially interesting if you have worked as: * A **counter sales or customer service professional at an electrical warehouse**
* An **electrician installer** or someone with hands-on experience in electrical installations
* A professional with experience selling or advising on **electrical materials for installers**
#### **Why Join Us?**
**Why BERDIN Group?**
Because we are a **specialist company**, with **over 45 years of experience**, firmly established in the market and continuing to grow. We partner with **recognized and industry-leading suppliers** in the electrical, industrial, and telecommunications sectors—and strongly support **continuous training** and professional development.
If you seek a stable, technically grounded, and long-term project within a company where deep product knowledge and close customer relationships make the difference, we want to meet you.
#### **Who We Are**
**BERDIN Group** is a business group operating nationwide, specializing in the distribution of electrical, industrial, and telecommunications materials. We collaborate with leading manufacturers in the sector and deliver high-value technological solutions to all our customers through our 18 branches. We partner with clients across needs analysis, advisory services, solution design, product selection, and provide technical support across these core business areas:
* Electrical installations
* Industrial automation
* Telecommunications
* Security and monitoring
* Lighting and home automation
At **BERDIN Group**, we stand with you.