Travel Agent

Description

Viajes Carrefour is a subsidiary of the Carrefour Group, one of the world's largest retail distribution groups, with over 30 years of experience in the travel agency sector across Europe. We operate a nationwide network of travel agencies staffed by top professionals and equipped with the best resources, offering our customers a wide range of products and services to meet their travel and leisure expectations. As a TRAVEL AGENT, your responsibilities will include: * Customer service: advising and selling flights, hotels, holiday packages, and other services. * Making reservations via the system, as well as resolving incidents, modifications, and cancellations. * Administrative management, billing, etc. * Making all types of reservations—flights, trains, hotels, car rentals, holiday tours, etc.—according to customer requests. * Processing and preparing for customer delivery the necessary travel documentation (booking references, tickets, travel information, insurance, etc.). * Billing and collecting payment for services provided to customers, either in cash or by credit card using the designated tool. * Assisting in the agency’s visual merchandising and maintaining up-to-date promotional materials to ensure compliance with the Company’s Promotional Plan and Commercial Plan (posters, brochures, last-minute offers, etc.). We would love to meet you if you have: * A Higher Vocational Training qualification. * Interest in working in the tourism sector and in travel agencies. * Experience in customer service. Previous experience in a similar role at a travel agency is desirable. * Join a major company where you can grow professionally. * An 8% discount for yourself and six additional people on all our products. * Continuous training to support your professional development. * Programs focused on your wellbeing: * Carrefour Life (sports activities and events, exclusive discounts and benefits) At Carrefour, we champion an inclusive workplace where anyone—regardless of gender, sexual orientation, gender identity and/or expression, beliefs, ideologies, origin, abilities, and other factors—can fully realize their potential.