TELECOMMUNICATIONS TECHNICIAN

Description

Job Summary: Selected candidate for customer technical support and assistance tasks, including complaint management and basic product maintenance. Key Responsibilities: 1. Customer technical support and assistance 2. Collaboration in technical documentation and training 3. Participation in continuous improvement and new product launches Company located in Barcelona seeks 1 Telecommunications Technician. Contract: Permanent. Working hours: Monday to Thursday: 08:00 h\- 17:00 h; Friday: 08:00 h\-16:00 h. Work modality: Hybrid (on-site and remote). Salary: €2,010.22 gross per month x 14 payments. Academic qualification: Higher Vocational Training Certificate (CFGS) in Electronics. Prior experience: 1 year. High level of English and Spanish. Driving license B1\. SAP program: Advanced level. The selected candidate will perform customer technical support and assistance tasks, including complaint management, basic maintenance and repair of products according to technical support service guidelines. Will collaborate in preparing technical documentation and training materials, support client and distributor training, and participate in activities related to continuous improvement, new product launches, and transmission of technical information to internal departments. Will maintain contact with Technical Sales Managers to align criteria and ensure correct application of procedures. * 12 months’ experience. TELECOMMUNICATIONS TECHNICIAN * HIGHER VOCATIONAL TRAINING CERTIFICATE * Spanish (spoken Advanced, written Advanced) * English (spoken Advanced, written Advanced) * Driving license: B * Permanent employment contract * Full-time position * Gross monthly salary: 2010 * Additional relevant information: €2,010.22 gross per month x 14 payments.