SRE / Application Support Engineer

Description

Summary: Seeking an SRE / Application Support Engineer to provide high-level technical support, operate cloud environments, and develop scalable monitoring solutions. Highlights: 1. Provide high-level technical support and handle production incidents. 2. Operate and support cloud-native environment in Azure. 3. Develop scalable monitoring and alerting solutions. Job Description You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise. SRE / Application Support Engineer Company: B. Braun Medical, S.A. U. Job Posting Location: Rubí, Barcelona, Spain Functional Area: Information Technology Working Model: Hybrid Requisition ID: 11548 **Tasks and Responsibilities** **Product Team Support** * Provide high\-level technical support for the application, ensuring all production incidents are handled according to defined SLAs * Serve as Tier\-2 escalation for production incidents, including collaboration with DevOps, Developers, Architects and Product Owners * Operate and support our cloud\-native environment in Azure, ensuring system resilience and performance * Maintain advanced systems to enhance reliability, monitoring, and operational efficiency * Develop scalable monitoring and alerting solutions (using KQL, App Insights, and Azure Monitor) to detect issues before they impact our customers * Build and maintain detailed technical runbooks to streamline incident resolution and knowledge sharing * Implement scripts and tools to automate repetitive diagnostic tasks and streamline system operations Work closely with the development team to ensure smooth product transitions from development to production via CI/CD processes * **Professional Competences** * Successfully completed bachelor's degree in computer science, information technology or a related field, or comparable professional experience (3\+ years) * Strong understanding of distributed systems patterns and microservice architectures * Experience with event\-driven architecture and messaging systems * Experience with container orchestration, particularly **Kubernetes** * Knowledge of cloud platforms, particularly Microsoft Azure * Experience with Infrastructure as Code ( **Crossplane** , Terraform) * Proficiency with CI/CD tools and practices (e.g., **GitHub Actions** , ArgoCD) * Scripting experience (Python, Bash) Experience with monitoring, distributed tracing, and observability tools (Azure Monitor, Grafana) * **Desired Skills** * Strong ability to write complex queries in PostgreSQL to investigate data inconsistencies or extract reports * Ability to read and debug C\# / .NET code to identify where a process is failing. * Knowledge of API gateway patterns and implementations * Proficiency in **Jira** or similar tools for ticket management and documentation Experience with message brokers (Kafka, RabbitMQ, etc.) * **Personal Skills** * Working knowledge of French (B2\) to support our key customers and stakeholders in Belgium and Switzerland * Strong communication and collaboration abilities * Problem\-solving mindset with systems thinking approach * Ability to balance immediate needs with long\-term solutions * Self\-motivated and continuous learner * Comfortable working with cross\-functional teams Organized and methodical approach to complex problems * B. Braun Medical, S.A. U. \| Aitana Altuna