Software · Seville · Full-time Software Support for Seville Submit application Software Support for Seville Seville Full-time Job description We are a leading technology company, specialized in developing innovative software solutions for national and international clients. We are seeking a Software Support Specialist to strengthen our team in Seville. If you have experience in technical support and knowledge in development, this could be your opportunity. What will you find at Tier1? * Continuous growth\- At Tier1, you will never stop learning and will have the chance to grow professionally. * We are one\- You will experience many opportunities and become part of a cohesive professional team always willing to help you whenever needed. * Stability\- We look for people who can stay with the company for a long time. This is a stable position. * Salary compensation\- Competitive pay based on years of experience with the technologies mentioned below, annual salary reviews, and flexible compensation. **Location:** Seville (residence in the province is essential) **Working hours:** * Mornings: 8:30 – 15:00 (Monday to Friday) * Afternoons: 16:00 – 18:30 (Monday to Thursday) What responsibilities will you have? How will your day-to-day look like? * Diagnose and resolve software issues, ensuring a swift and effective response. * Analyze application errors and propose improvements, collaborating with internal teams and interacting directly with clients. * Perform functional testing and quality checks to optimize software performance. * Document technical processes and contribute to improving support procedures. * Coordinate with the development team to solve complex issues. * Configure systems according to user requirements, ensuring efficient service delivery. * Provide support for proprietary applications, including enterprise management ERP, financial software, and point-of-sale software. Detailed offer **Date:** August 2024 Location Seville Skills Required knowledge **Knowledge and skills valued:** * Software incident management and resolution. * Experience with SQL databases; programming with PL/SQL will be an advantage. * Intermediate-level programming language knowledge (Java, SQL or others). * Proficiency with ticketing tools. * Ability to document processes and communicate effectively with end users. * Teamwork, customer orientation, and analytical skills. What are we looking for? Software Support Specialist Commitment to Equality In compliance with Organic Law 3/2007, of March 22, Tier1 Group promotes and guarantees effective equality between women and men in the workplace. We are committed to preventing any form of discrimination, ensuring equal opportunities in access to employment. Edificio Vega 41900 Seville tier1\.es Print Other vacancies