Software · Bilbao · Full Time Software Support for Bilbao Submit request Software Support for Bilbao Bilbao Full Time Job Description We are a leading technology company specializing in developing innovative software solutions for national and international clients. We are looking for a Software Support Specialist to strengthen our team in Bilbao. If you have experience in technical support and knowledge in development, this could be your opportunity. What will you find at Tier1? * Continuous growth\- At Tier1 you will never stop learning and will have the opportunity to grow professionally. * We are one\- You will experience many opportunities and become part of a cohesive professional team always willing to help you whenever needed. * Stability\- We look for people who can stay with the company for a long time. This is a stable position. * Salary compensation\- Competitive salary based on years of experience with the technologies mentioned below, annual salary review, and flexible compensation. **Location:** Bilbao (residence in the province is essential) Schedule Mon \- Fri * Morning: 9\.30\-15\.00 * Afternoon: 16:00\-18:30 What functions will you perform? How will your day-to-day look like? * Diagnose and resolve software issues, ensuring agile and effective responses. * Analyze application errors and propose improvements, collaborating with internal teams and directly interacting with customers. * Perform functional tests and testing to optimize software performance. * Document technical processes and contribute to improving support procedures. * Coordinate with the development team to solve complex issues. * Configure equipment according to user needs, guaranteeing efficient service. * Provide support for proprietary applications, including enterprise management ERP, financial software, and point-of-sale software. Detailed Offer **Date:** August 2024 Location Bilbao Skills Required Knowledge **Knowledge and skills valued:** * Management and resolution of software incidents. * Experience with SQL databases; programming with PL/SQL will be valued. * Intermediate-level knowledge of programming languages (Java, SQL or others). * Proficiency with ticketing tools. * Ability to document processes and communicate effectively with end users. * Teamwork, customer orientation, and analytical skills. What are we looking for? Software Support Specialist Commitment to Equality In compliance with Organic Law 3/2007, of March 22, Tier1 Group promotes and guarantees effective equality between women and men in the workplace. We commit to avoiding any form of discrimination, ensuring equal opportunities in access to employment. Bilbao tier1\.es Print Other vacancies