Salesforce Project Director

Description

Choosing Capgemini means choosing a company where you’ll have the freedom to shape your professional career as you wish, backed and inspired by a collaborative global community of colleagues. Here, you can reinvent what’s possible. Join us and help the world’s leading organizations discover the value of technology and build a more sustainable and inclusive world. **What will be your role?** ---------------------- We are seeking a **Salesforce Project Director** with extensive experience leading digital transformation programs in energy sector companies, capable of managing complex end-to-end projects while coordinating multidisciplinary teams, business and technology stakeholders, as well as strategic vendors and partners. The selected candidate will lead initiatives for implementation and evolution of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, MuleSoft, etc.), ensuring achievement of business objectives, quality, timelines, and budget. **Your profile** ------------- * Lead large-scale Salesforce programs and projects within the Utilities and Energy sector. * Manage all phases of the project lifecycle: * + Discovery and requirements definition. + Business Blueprint (BBP). + Functional and technical design. + Build and integrations. + Data migration. + Testing and UAT. + Go\-Live and stabilization. * Coordinate multidisciplinary consulting, architecture, development, QA, integration, and change management teams. * Manage relationships with executive-level clients and business areas. * Define and execute the project governance model. * Manage budget, scheduling, risks, dependencies, and quality. * Lead steering and direction committees. * Ensure adoption of agile and hybrid methodologies. * Ensure adoption of AI and SDD for project tasks. * Oversee integrations with corporate platforms (SAP, ERP, commercial systems, billing, digital channels, and data platforms). * Identify opportunities for continuous evolution and transformation. **Requirements** * More than **10 years of experience** in managing technology projects. * At least **5 years leading highly complex Salesforce projects**. * Proven experience in the **Energy or Utilities sector**. * Participation in commercial transformation, customer service, sales, or marketing programs. * Experience managing teams of over 20 people. * Experience in multi\-vendor and multinational environments. ### **Salesforce Expertise** * Salesforce Sales Cloud. * Salesforce Service Cloud. * Salesforce Experience Cloud. * Salesforce Marketing Cloud (preferred). * Salesforce Data Cloud (preferred). * MuleSoft. * API integrations and enterprise architectures. ### **Industry Knowledge** Strong understanding of processes related to: * Energy commercialization. * B2B and B2C customer management. * Customer service. * Contracting and after-sales. * Marketing and commercial campaigns. * Energy market operations and processes. **Key Competencies** * Executive leadership. * Customer orientation. * Negotiation skills. * Conflict management. * Communication with C\-Level executives. * Strategic vision. * Analytical ability. * Economic project management. * Team development and motivation. **Valued Certifications** * PMP. * PRINCE2\. * Salesforce Administrator. * Salesforce Sales Cloud Consultant. * Salesforce Service Cloud Consultant. * Salesforce Application Architect. * Salesforce System Architect. * SAFe Agilist. * Scrum Master. We value all applications and offer in-person, online, and certification training. Even if you don’t meet 100% of the requirements, we’d love to meet you! **What you’ll love about working here** ----------------------------------- You’ll work in an environment that values trust and autonomy. Virtual campuses: training in GenAI, Cloud, Data, Sustainability, etc. A comprehensive portfolio of Development and Work-Life Balance measures, including: * Flexible Compensation Plan (daycare vouchers, private health insurance, meal cards or food allowance, transportation, training, etc.) * Flexible and hybrid remote work model. * 24 vacation days \+ 2 personal days \+ December 24 and 31 \+ option to purchase up to 7 additional vacation days per year. * FlexAbroad: possibility to work remotely from another country for up to 45 days. * Continuous learning. Access to complete training pathways across our Virtual Campuses (GenAI, Cloud, Data, etc.) with certification opportunities. You’ll get free access to platforms such as Udemy, Pluralsight, Harvard Manager Mentor, and Education First for language learning. * Wellbeing HUB — includes policies and initiatives supporting physical and mental health. * Participation in volunteering and social action through our Sustainability, Inclusion, and Equality groups. Active participation: you’ll be able to attend talks, masterclasses, demos, and challenges such as Tech4PositiveFutures or Innovation 4 All. Volunteering: you’ll be able to participate in initiatives led by the Group Foundation in sustainability, diversity, and digital inclusion. **Why Capgemini? Our commitments and priorities:** ----------------------------------------------------------- Our Equality Plan and Code of Ethics guarantee inclusive, non-discriminatory processes, empowering talent in a multicultural and accessible environment for people with disabilities (holding a disability certificate is viewed positively). Capgemini is a global partner in business and technological transformation, helping organizations accelerate their dual transition toward a digital and sustainable world—delivering tangible impact both for businesses and society. We are a responsible and diverse group, with 340\.000 professionals across 50+ countries. With over 55 years of experience, our clients trust Capgemini to harness the value of technology and address all their business needs. We deliver end-to-end solutions—from strategy and design to engineering—powered by our leadership capabilities in artificial intelligence, generative AI, cloud, and data, combined with deep industry expertise and a strong partner network. \#LI\-VR1