Accenture, recognized as a Great Place To Work®, is a global leader in professional services that helps leading enterprises, public administrations, and other organizations worldwide develop their digital core, optimize operations, accelerate revenue growth, and improve citizen services—delivering tangible value at speed and scale. We are seeking **Unified Endpoint Management (UEM) Services Techs** to join technology projects where you will work with modern infrastructures, contribute to continuous service improvement, and evolve into an expert in endpoint management and IT operations. The position is based in Seville under a hybrid work model, involving some days working remotely from home and others onsite at the office, enabling meaningful synergies with your team. It is mandatory to reside in Spain and hold a valid work permit in Spain. Responsibilities: * Administration and operation of Unified Endpoint Management (UEM) platforms such as Microsoft Intune, SCCM/MECM, or equivalents—including policy configuration, device management, and software deployment. * Monitoring and management of events and incidents using IT Service Management tools (e.g., ServiceNow, Remedy, or similar), ensuring adherence to defined SLAs. * Participation in integrating endpoint management systems with identity solutions (Azure AD/Entra ID), security tools, and corporate applications. * Execution of continuous improvement tasks through process automation using scripting (PowerShell or other technologies). Key Accountabilities: * Operate and maintain the UEM infrastructure, ensuring availability, security, and compliance with corporate standards. * Analyze and resolve technical incidents, participate in troubleshooting processes, and document applied solutions. * Collaborate with infrastructure, security, and support teams to ensure proper delivery of IT services. * Identify service improvement opportunities and propose and implement optimizations to operational processes. Knowledge and experience in generative artificial intelligence and AI tools applied to this role are required, aligned with Accenture’s commitment to responsible and effective AI adoption. **Essential Requirements:** * Minimum 1 year of experience in Data Management and Integration. * Minimum 1 year of experience in IT Infrastructure Operations. * Advanced level of English. * Vocational training qualification (intermediate or higher level) or university degree in Computer Science, Telecommunications, or related fields. **Desirable Requirements:** * Experience in Infrastructure Event Management. * Experience in Issue Management. * Experience with endpoint management tools such as Microsoft Intune or SCCM. * Experience resolving technical incidents in corporate environments. * Experience in international environments with English-language communication. At Accenture—a company recognized as a Great Place To Work®—we champion a hybrid work model that, powered by technology and our facilities, enables us to sustain the essential human connection needed to collaborate effectively with our teams and clients. This connection helps us uphold our culture of inclusion and diversity—and makes us, according to Refinitiv, the world’s most diverse company. Additionally, we offer other benefits including: * Health, life, and accident insurance * Medical services and wellness programs * Flexible compensation program and stock purchase plan * Flexibility programs (flexible hours, personal days off, vacation planning, etc.) * Personalized learning and development path * Sustainability initiatives and Accenture Foundation programs * Employee networks focused on diversity * Other benefits: Bankinter Office with special conditions and profit-sharing
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
