Job Summary: We are seeking a senior Application Support Engineer to manage incidents, coordinate support, validate data, automate processes, and document the platform in a dynamic environment. Key Highlights: 1. End-to-end incident management and technical support for internal software. 2. Leadership in team coordination and technical support operations. 3. Development of scripts and tools to optimize and automate tasks. Application Support Engineer GESEME is a consultancy specializing in occupational health and safety risk prevention. Our mission is to care for people and improve organizations. We are currently looking for an Application Support Engineer to join our team in Barcelona. MAIN RESPONSIBILITIES Incident Management and Technical Support Resolve technical and functional issues related to internal software, acting as the first point of contact and escalating to the Development team when necessary. Support and Operations Coordination Supervise and coordinate the technical support team, as well as operational tasks and data management activities. Data Management and Validation Oversee data migrations, manipulations, and bulk data loads, ensuring correct execution and data quality. Process Automation and Improvement Develop internal scripts and tools to optimize recurring tasks and maintain/improve the ticketing system. Platform Documentation and Stability Ensure production stability, document technical processes, and coordinate with the Development team for proper implementation of new functionalities. REQUIRED PROFILE Bachelor’s degree in Computer Engineering or equivalent, or Higher Vocational Training in Multiplatform Applications with proven experience. **Senior profile with hands-on technical experience:** capable of reading code, understanding complex architectures, manipulating databases, and independently developing internal tools. Experience supporting proprietary applications or enterprise software in production environments. **Solid SQL knowledge:** writing queries, data manipulation, stored procedures, scripting, and automation of database operations. Ability to develop tools, scripts, and small internal applications to automate operational tasks. Ability to learn and document complex architectures (legacy \+ new development). Team coordination skills and orientation toward internal users. Experience with ticketing systems and incident management. Transact SQL, T SQL, .Net Core, C\#