Data Centre Specialist

Description

**Axiom Technologies** is a Global IT Services partner supporting medium to large\-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about what we do. We are seeking a capable resource to coordinate a range of activities, from simple tasks to more complex plans. This role will provide on\-site/on\-call assistance to end\-users within the organization’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery. **Key Responsibilities** ------------------------ **1\. Hardware \& Server Support** * Rack and install servers, switches, routers, and other IT equipment. * Perform power cycling and basic hardware diagnostics. * Install, replace, or upgrade components such as hard drives, RAM, and server blades. * Assist with firmware updates and remote management configuration. * Decommission and remove old hardware. **2\. Network Support** * Install and patch Ethernet and fiber optic cables. * Troubleshoot physical network connectivity issues. * Replace fiber patch cords and work with patch panels. * Install and test wireless access points. **3\. Remote Hands Support** * Act as the on\-site technician for remote IT teams. * Execute instructions from remote engineers. * Report server status, LED indicators, console messages, and hardware errors. * Perform visual and physical inspections. **4\. Backup \& Media Management** * Handle backup tape loading and unloading. * Maintain tape inventory. * Resolve tape library (ATL) and media\-related issues. **5\. Vendor \& Facility Coordination** * Coordinate with hardware vendors for installations and replacements. * Work with security and facilities teams for rack moves and maintenance. * Conduct site surveys for power, cooling, and cabling requirements. **6\. Documentation** * Maintain asset inventory. * Label and organize cables according to standards. * Update rack layouts, network diagrams, and power/cooling documentation. * Report status and abnormalities to the remote support team. #### **Required Skills** * Diploma or Bachelor’s degree in IT, Electronics, or a related field. * At least **2 years of experience** in a data center or field support. * Knowledge of: Server hardware * Networking fundamentals * Storage systems * Ethernet and fiber cabling * Patch panels * Remote management tools (such as iDRAC, iLO, or IPMI) * Good communication and teamwork skills. * Ability to work in a physically demanding environment. * Willingness to work shifts and be on\-call. **What next?** -------------- If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com