Job Description ### **Position Overview** At **Aura Seguros**, we don’t just sell peace of mind—we build relationships based on trust. We are looking for a natural leader with experience in telesales and a clear focus on people development to coordinate a high-performing team within a dynamic, human-centered, and continuously growing environment. Your Challenges and Responsibilities Your primary mission will be to inspire, guide, and empower a team of **5 to 7 professionals**, ensuring both team well-being and achievement of commercial objectives. * **Leadership and Team Management:** Organize shifts, assign tasks, and manage daily operations under a hybrid work model, fostering a collaborative and motivating atmosphere. * **Development and Mentoring:** Monitor individual and collective performance. Design and implement continuous training plans, constructive *feedback*, and commercial *coaching* sessions. * **Quality and Strategy:** Ensure achievement of sales KPIs and quality standards. Propose corrective actions in case of deviations and guarantee compliance with legal regulations (GDPR) and internal protocols. * **Reporting and Coordination:** Prepare performance reports and serve as a key communication bridge with other company departments. What Are We Looking For? (Requirements) * **Experience:** Minimum **2\-3 years** coordinating commercial teams in telesales or telemarketing environments. * **Education:** Compulsory Secondary Education (ESO) or equivalent (specialized training in Sales, Marketing, or Team Management is highly valued). * **Technical Skills:** Proficiency in CRM tools, analysis of sales metrics, and familiarity with data protection regulations. * **Key Competencies:** Transformational leadership, empathy, excellent communication skills, and strong conflict-resolution ability. What Do We Offer You? * **Competitive Compensation:** Fixed annual salary of €20,000 **gross/year** \+ attractive incentive plan \+ social benefits (flexible compensation). * **Real Work-Life Balance:** Stable schedule Monday to Friday (12:00–20:00). *Enjoy your mornings off!* * **Flexibility:** Genuine hybrid model (4 **office days** in Santa Coloma de Gramenet and 1 **remote day**) — or 100% remote work for candidates elsewhere in Spain. * **Professional Growth:** Company-funded continuous training and genuine internal development opportunities. * **People-First Culture:** An inclusive, approachable workplace where your voice truly matters. **Commitment to Diversity:** At Aura Seguros, we believe diversity enriches our teams. We evaluate applications without distinction based on gender, age, origin, sexual orientation, religion, or any other condition. **Here, only your talent matters.** Are you ready to lead this team to success? **We want to meet you! Send us your application.**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
