Junior Field Technician IMI BCN

Description

Job Summary: We are seeking a Junior Field Technician in Microinformatics for first-level technical support, system and network maintenance, and equipment configuration, ensuring business continuity. Key Highlights: 1. You will join a company with a start-up spirit. 2. We enhance workplace productivity through user support services. 3. Installation, maintenance, repair, and supervision of products. #### **Humanizing Technology.** We are a large company with a start\-up spirit. We organize ourselves into expert knowledge units that collaborate with each other. Therefore, we seek **curious individuals**, who are **motivated by challenges and eager to grow personally and professionally**, and who wish to join our team to have a **positive impact** on the world through technology. **ARE YOU UP FOR THE CHALLENGE?** ------------------------ As a **Junior Field Technician in Microinformatics**, you will join the **Field User Support Unit**. In this area, we enhance workplace productivity through user support services, support centers, and other solutions for a smooth and efficient work environment. This support **can act proactively or reactively to resolve issues and thus ensure business continuity.** Our field IT services team **handles installation, maintenance, repair, and on-site supervision of our customers' products.** **WHAT WILL YOU DO DAILY?** ------------------------------- * Provide first-level technical support and assistance to users of computer equipment and software, ensuring correct operation and maintenance of computer systems and networks. * Respond to support requests via phone, email, or in person. * Perform preventive and corrective maintenance on computer equipment. * Install, configure, and update operating systems and applications, new equipment, and peripheral devices (printers, scanners, etc.). * Manage and maintain local area networks (LAN) and Internet connections. * Configure user accounts and manage access permissions. * Implement and maintain cybersecurity systems. * Provide basic user training on software and equipment usage. * Document and track incidents until resolution. * Maintain an up-to-date inventory record of equipment and software. * Assist in managing purchases and replacements of computer equipment and components. **WHAT DO WE EXPECT FROM YOU?** ------------------------- * **Academic Qualifications:** + Medium-level vocational training diploma in Computer Systems or related studies. * **Languages:** + Spanish and Catalan. + English, intermediate level preferred. * **Technical Knowledge:** + Basic knowledge of operating systems. + Knowledge of security systems. + Familiarity with PC, laptop, and peripheral hardware. + Knowledge of local area networks (LAN). + Ability to diagnose and resolve software and hardware issues. #### **WHAT WILL YOU FIND AT SEIDOR?** * **A diverse team.** We respect differences that make us more human. * **Comradeship.** We work as a team and learn from one another. * **Flexibility and work-life balance.** Remote work is in our DNA. We promote flexible working hours and offer a compressed workweek on Fridays and during July and August. * **Continuous learning.** Training in languages, technical skills, certifications, etc. * **Personalized career development**, enabling you to decide how far you want to go. * **Autonomy**, and the opportunity to propose and promote new initiatives. * **Flexible compensation program.** Nursery, meal, transportation vouchers, and health insurance. * **Exclusive discounts and special conditions** for technology, leisure, travel, etc. * You can participate in **social and environmental initiatives**. * If you have international aspirations, **we operate in 45 countries**. **Join our team and help us humanize the world through technology!**