Description
Description
We are expanding our Customer Service Department and seeking individuals with excellent communication skills and a customer-oriented mindset.
Responsibilities
* Handling customer inquiries via phone, email, and chat.
* Resolving incidents.
* Tracking requests.
* Updating information in the CRM.
* Collaborating with other departments.
Requirements
* Fluent Spanish.
* English level B1 or higher.
* Proficiency in computer tools.
* Prior customer service experience is an advantage.
Benefits
* Permanent contract.
* Paid initial training.
* Hybrid work arrangement.
* Performance-based bonus.
* Opportunities for internal promotion.
* Immediate start.
Salary: €1,184.00–€3,302.85 per month
Work location: On-site employment