CUSTOMER SERVICE TELEOPERATOR (PORTUGUESE)

Description

**Description:** ---------------- At PLENERGY, a leading company in the development and operation of automated service stations, given our full expansion and growth, we are seeking **Teleoperators / Administrative Staff** **with Portuguese language skills** to join our Customer Service Department at our offices located in the Arturo Soria area (Ciudad Lineal). **The selected candidate will perform the following duties:** * Telephone support: answering and managing calls from the switchboard. * Email management and associated daily tasks. * Support for the billing department, incident handling, and inquiries. * Execution of administrative tasks inherent to the position. **WE OFFER:** * PLENERGY offers you multiple options enabling your professional growth. * **Indefinite-term contract.** * Fixed non-rotating schedule: **Wednesday to Sunday, from 4:00 PM to 12:00 AM.** * An attractive compensation package. * 100% on-site work mode at our offices. * Professional development plans including mentoring, as well as opportunities to participate in corporate projects across various departments. * Annual training plan, with access to the online Plenergy Academy platform, where you will find learning content and micro-learning modules that you can consume anytime and anywhere, based entirely on your own motivation. * Excellent, young, and dynamic working environment. **MINIMUM REQUIREMENTS:** * Minimum of 1 year’s experience in customer service teleoperator roles (non-sales). * Strong communication skills and clear customer orientation. * Language: **Portuguese** (English is a plus). * Knowledge of billing processes. * Excellent spelling and office software skills. At PLENERGY, we promote a strategic culture rooted in diversity, equity, and inclusion as drivers of innovation and sustainable growth. We champion equal opportunity, evaluating talent solely based on competencies and experience—free from bias or discrimination. We actively encourage the integration of diverse profiles. Our commitment translates into a safe, respectful, and accessible environment for everyone. Inclusion is an essential part of our value proposition and of how we build strong, competitive teams.