Customer Service Agents (WITH NATIVE OR ADVANCED GERMAN)

Description

Job Summary: We are seeking passionate and dynamic customer service agents to ensure customer satisfaction by resolving incidents with agile and empathetic solutions. Key Highlights: 1. Fundamental role in customer satisfaction. 2. Comprehensive training for success in customer service. 3. Opportunity for continuous professional growth. Join the team transforming the customer experience! At Konecta, a leading multinational outsourcing services provider, we are looking for passionate, dynamic individuals with excellent German language skills (native or advanced level) to join us as Customer Service Agents. If you seek an environment where your talent is truly valued, this is the place for you! Your mission with us You will not just be an agent—you will be the voice of our company. Your role is fundamental to guaranteeing 100% customer satisfaction by resolving incidents and delivering agile and empathetic solutions. Your ability to connect with people will make the difference every day. TRAIN WITH US: We want you to feel confident from minute one. That’s why we offer a training program where you’ll learn the best customer service techniques and master the tools essential for success. Schedule: From 22/06/2026 to 03/07/2026\. Working Hours: 9:00–17:00, Monday to Friday. Why choose Konecta? Our benefits Immediate stability: Employment contract from your first day of training. Flexibility for your life: 39-hour weekly schedule with shift options: Morning: 09:00–17:00. Afternoon: 14:00–22:00. Competitive compensation: Annual gross salary of 24\.615,36€. Location and work model: Our office is located at Avda. Juan López de Peñalver, 1 (Parque Tecnológico, Málaga). You will start on-site, and after your learning curve, you may opt for a hybrid model! Benefits Club: Exclusive discounts and ongoing training programs to ensure your continuous professional growth. At Konecta, we believe in the power of diversity. We are a company committed to equal opportunities and champion talent without labels. Are you ready for the next step? Apply now and experience Konecta in an online interview! * Excellent communication skills. * German (advanced or native level).